Work Management Specialist

United Utility Services; Lewisville (TX); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA) and FSA

401(k) with company match

Paid time off

Company-paid holidays

Disability insurance

Job summary

United Utility is seeking a Work Management Specialist to support our in-office work control processes, help develop work packages, and ensure accurate reporting and document collection for project closeouts.

The role is in-office, Monday through Friday, with responsibilities spanning customer communications, material coordination, and collaboration with billing to ensure timely invoicing. Strong communication and scheduling skills are essential.

Qualifications

• Bachelor’s degree required; high school diploma accepted in some cases.
• 2-3 years of experience in an office support role.
• Experience developing/maintaining project plans and schedules.
• Experience reading, evaluating, interpreting, and communicating provisions of contracts is preferred.
• Proficiency with PC operating systems and Microsoft Office Suite.

Responsibilities

• Establish office functions to support the execution of work in the field.
• Primary point of communications with the customer on work order scheduling, status, changes, and closeout.
• Provide field support for work package revision/field changes, problem resolution, and work package/work order interpretation.
• Coordinate with customer for order and delivery of major materials.
• Coordinate with Billing function to facilitate timely, accurate invoicing.
• Coordinate activities of other office personnel.
• Perform other duties as assigned.

Skills

Oral Comprehension

Near Vision

Oral Expression

Written Comprehension

Written Expression

English Language

Customer and Personal Service

Critical Thinking

Reading Comprehension

Time Management

Judgment and Decision Making

Monitoring

Complex Problem Solving

Operations Analysis

Systems Evaluation

Education

Bachelor’s degree

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

About Us

Welcome to United Utility, a dynamic player in the electric utility industry, headquartered in the vibrant city of New Orleans, LA. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple: Safety, Quality, Integrity, and Professionalism. At United Utility, we craft power delivery solutions –

About Us

Welcome to United Utility, a dynamic player in the electric utility industry, headquartered in the vibrant city of New Orleans, LA. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple: Safety, Quality, Integrity, and Professionalism. At United Utility, we craft power delivery solutions – built safe, engineered smart, and driven by what customers demand – fueling communities with reliable energy. We are the best-in-class, trusted partner delivering customer-centric Power Delivery Construction and Engineering solutions.

Date Posted: 8/3/2026 Minimum Date Posted: 8/10/2026

The salary range for this position is $28-$30 pr hour. Final compensation will be determined based on experience, qualifications, and overall fit for the role.

Location: Lewisville, TX

Benefits

• medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable
• 401(k) with company match
• paid time off
• company-paid holidays
• short and long-term disability

About The Role

The Work Management Specialist supports on-line work control process, assists with the development of work packages, ensures reporting, and capture of work completed, tracks work order status, and ensures all project documentation is collected for project closeout. This position is in-office, Monday through Friday.

Key Responsibilities

• Establish office functions to support the execution of work in the field
• Primary point of communications with the customer on work order scheduling, status, changes, and closeout.
• Provide field support for work package revision/field changes, problem resolution, and work package/work order interpretation.
• Coordinate with customer for order and delivery of major materials
• Coordinate with Billing function to facilitate timely, accurate invoicing
• Coordinate activities of other office personnel
• Perform other duties as assigned.
• Competencies:
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
• Time Management - Managing one's own time
• Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring -Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Operations Analysis- Analyzing needs and product requirements to create a plan or solution.
• Systems Evaluation- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Key Qualifications

• An ideal candidate will have a Bachelor’s degree; High School Diploma or GED is required.
• 2-3 years of experience in an office support role.
• Demonstrated experience in developing/maintaining project plans and schedules is required.
• Experience reading, evaluating, interpreting, and communicating provisions of contracts is preferred.
• Must have experience in performing, monitoring, and reviewing planning and scheduling functions.
• Must be proficient with PC operating systems and in several basic software applications, including Microsoft Office Suite software.
• Must be skilled in oral and written communication and fundamentals of work scheduling.
• Proven ability to demonstrate a high level of ethical behavior, integrity and trust.
• Must actively demonstrate the United Utility company values and support the United Utility Ethics and Standards.
• Must have the ability to obtain and maintain a working knowledge of United Utility and client technical manuals and procedures; to pass United Utility and client specific training and qualifications as required; subject to personnel call out as required in support of nuclear station emergent work requirements; to work overtime, to include shift work, weekends, and holidays as needed; and be able to pass all background and screening requirements for the position, to include drug and/or alcohol screening.

Key Info

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms.

At United Utility, we value diversity and are committed to creating an inclusive and welcoming environment for all candidates. We encourage individuals of all backgrounds and experiences to apply. Join us in shaping the future of the electric utility industry, where your skills and expertise will make a meaningful impact on our mission. We look forward to welcoming you to our team!

Application Deadline

This posting will remain open for a minimum of five (5) calendar days. The Company reserves the right to extend or close the posting based on business needs and applicable policy requirements.

Important Information

Applicants may be asked: “Are you currently employed by the Company?”

For standard external opportunities, this question is used for applicant classification, reporting, and workforce analytics purposes only.

We do not accept unsolicited resumes or candidate submissions from third-party recruiters or staffing firms. Resumes submitted without a signed, written agreement with the Company and outside the approved HR/Recruiter process will not be reviewed or considered, and the Company will not be responsible for any associated fees.