Work From Home - Client Benefits Specialist

Freddie Mac; Woodbridge (VA); Remote; USD 70,000 - 100,000; Full time

Job summary

Une entreprise de gestion de service client cherche des candidats pour un rôle de leadership à distance. Le poste implique de diriger des équipes et de fournir un service client de haute qualité, tout en favorisant le développement professionnel et l'équilibre entre vie professionnelle et vie personnelle. Cette opportunité offre un environnement de travail flexible et un engagement envers la croissance de carrière.

Benefits

Mentorat de leaders expérimentés

Incitatifs annuels pour les meilleurs leaders

Programme d'indemnisation d'assurance complet

Environnement syndiqué

Qualifications

• Capacité prouvée à mener et inspirer les équipes.
• Engagement à fournir un service client exceptionnel.
• Désir de poursuivre la croissance professionnelle tout en maintenant l'équilibre travail-vie personnelle.

Responsibilities

• Fournir des expériences de service client exceptionnelles.
• Diriger et inspirer des équipes pour atteindre des résultats.
• Collaborer avec les membres de l'équipe pour maintenir un environnement de travail solidaire.

Skills

Communication

Interpersonal skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule that fits your lifestyle
- Access to mentorship from experienced leaders dedicated to your success
- Exciting annual incentive trips for top-performing leaders
- Comprehensive insurance reimbursement program for your well-being
- Enjoy the benefits of a unionized environment that protects your rights

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Collaborate with team members to maintain a supportive work environment
- Foster a culture of growth and professional development within the team

What is Required (Qualifications):
- Strong communication and interpersonal skills
- Dedication to providing exceptional customer service
- Proven ability to lead and inspire teams
- Desire to pursue professional growth while maintaining work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or related fields
- Previous participation in leadership training programs
- Proven track record of achieving team goals and objectives

#CustomerService #RemoteWork #CareerGrowth #LeadershipDevelopment #WorkLifeBalance

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