Work From Home - Client Benefits Specialist

Freddie Mac; Lee's Summit (MO); Remote; USD 60,000 - 95,000; Full time

Job summary

Freddie Mac recherche un professionnel pour délivrer des expériences exceptionnelles en service à la clientèle tout en dirigeant des équipes vers des résultats remarquables. Le poste offre flexibilité, opportunités de mentorat et un environnement de travail valorisant l'équilibre entre vie professionnelle et personnelle. Si vous êtes passionné par le service client et la gestion d'équipe, cette opportunité est pour vous!

Benefits

Flexibilité pour travailler à distance

Accès à des opportunités de mentorat

Programme de remboursement d'assurance complet

Environnement de travail solidaire

Qualifications

• Dévouement à fournir des expériences de service à la clientèle exceptionnelles.
• Capacité à diriger et inspirer des équipes.
• Engagement envers la croissance et le développement professionnel.

Responsibilities

• Offrir des expériences de service à la clientèle exceptionnelles.
• Diriger et inspirer des équipes.
• Collaborer avec la direction pour améliorer le service client.

Skills

Communication

Interpersonal skills

Leadership

Job description

Employer Industry: Customer Service Management

Why Consider this Job Opportunity:
- Flexibility to work remotely and customize your schedule to fit your lifestyle
- Access to mentorship opportunities from experienced leaders for career advancement
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program to protect your well-being
- Supportive and nurturing work environment that values work-life harmony
- Skills enhancement through specialized training programs in customer service management

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Collaborate with leadership to develop strategies for client service improvement
- Participate in training programs to enhance leadership and management skills
- Foster a supportive environment that encourages team collaboration and growth

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or leadership roles
- Familiarity with unionized environments and benefits
- Proven track record of achieving results in a team setting
- Interest in participating in ongoing training and development programs

#CustomerServiceManagement #RemoteWork #CareerGrowth #LeadershipDevelopment #WorkLifeBalance

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