Work From Home - Client Benefits Specialist

Freddie Mac; Columbus (NE); Remote; USD 55,000 - 75,000; Full time

Job summary

Freddie Mac is seeking a Customer Service Management leader dedicated to exceptional client experiences and team empowerment. This remote position offers significant growth opportunities and a supportive work environment, emphasizing work-life balance and specialized training. Ideal candidates will possess strong communication skills and a commitment to professional development while leading exceptional teams.

Benefits

Flexible schedule

Annual incentive trips for top performers

Comprehensive insurance reimbursement

Access to specialized training programs

Qualifications

• Strong communication and interpersonal skills.
• Dedication to customer service excellence.
• Ability to inspire teams and lead by example.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams to achieve results.
• Engage in mentorship and specialized training programs.

Skills

Communication

Interpersonal skills

Leadership

Job description

Employer Industry: Client Service Leadership

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule to maintain work-life balance
- Supportive and collaborative work environment
- Annual incentive trips for top-performing leaders
- Comprehensive insurance reimbursement program for employee well-being
- Access to specialized training programs for skills enhancement

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in mentorship opportunities with experienced leaders
- Engage in specialized training programs focused on customer service management
- Foster a supportive community that values work-life harmony

What is Required (Qualifications):
- Strong communication and interpersonal skills
- Dedication to delivering exceptional customer service experiences
- Ability to lead and inspire teams
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management
- Previous leadership experience in a similar role
- Background in a unionized work environment
- Interest in ongoing professional development and training

#ClientService #WorkFromHome #CareerGrowth #SupportiveEnvironment #LeadershipDevelopment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.