Work-at-Home Outbound Sales Agent

MCI; Fort Bragg (NC); Remote; USD 28,000 - 40,000; Full time

Job summary

A leading Business Process Outsourcing company is seeking customer service representatives in Fort Bragg, NC. The role involves making outbound calls, handling customer inquiries, and ensuring accurate order documentation. Talented individuals will enjoy competitive compensation, comprehensive health benefits, and opportunities for career growth in a collaborative environment.

Benefits

Paid Time Off (PTO)

Health benefits

Performance-based incentives

Career growth opportunities

Engaging work environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).

Responsibilities

• Make outbound calls to prospective customers and upsell existing products.
• Handle inbound and outbound customer interactions professionally.
• Document and process customer orders accurately.

Skills

Communication

Organizational Skills

Typing Speed

Customer Service

Sales Skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation with performance-based incentives, including cash bonuses and prizes
- Paid Time Off (PTO) and paid holidays to ensure work-life balance
- Comprehensive health benefits available after 90 days of employment
- Opportunities for career growth with a focus on internal promotions
- Engaging and collaborative work environment with a casual dress code
- Extensive training program to support employee development and success

What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers and upsell existing products and services
- Handle inbound and outbound customer interactions in a professional manner
- Utilize knowledge and training to address customer inquiries and sell appropriate products
- Document and process customer orders accurately in the systems
- Attend training sessions and meetings to stay updated on program knowledge and changes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or sales in a contact center environment
- Previous experience in state or federal work settings

#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #TrainingProvided

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