Work-at-Home Outbound Sales Agent

MCI; Columbus (GA); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in the business process outsourcing industry is seeking adaptable customer service representatives. Candidates will engage with customers through calls, addressing their needs and resolving issues while becoming part of a dynamic and growth-oriented environment. A comprehensive benefits package is offered after 90 days, along with opportunities for cash bonuses and professional development.

Benefits

Comprehensive medical, dental, and vision coverage

Paid Time Off and holidays

Paid training

Opportunity for cash bonuses and prizes

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Excellent organizational, written, and oral communication skills.

Responsibilities

• Make outbound calls to prospective customers and upsell products and services.
• Handle inbound and outbound contacts in a courteous and timely manner.
• Utilize systems and technology for account management tasks.

Skills

Organizational skills

Written communication

Oral communication

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage available after 90 days of employment
- Paid Time Off: Earn PTO and paid holidays
- Fun, engaging work environment with a team-oriented culture
- Paid training to learn new skills while earning a paycheck

What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers and upsell existing products and services
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer orders in appropriate systems

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Highly reliable with the ability to maintain regular attendance and punctuality

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #PaidTraining #TeamEnvironment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."