Wood & Hardware Sales Associate - Customer Focus

Hobbs Do It Center; Edinboro (Erie County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Locally owned

Career advancement

Employee discounts

Bonus based on performance

Free uniforms

Health insurance

Paid time off

Profit sharing

Job summary

Hobbs Lumber & Hardware in Edinboro, PA is seeking a Sales Associate to provide outstanding customer service, assist customers with building material needs, and maintain a clean, inviting sales floor. The main task is to help customers and support store operations with a friendly, can-do attitude.

You will learn product knowledge, assist contractors and DIY customers, handle quotes, process orders, and contribute to merchandising and inventory. A team-oriented, flexible schedule is valued.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Working knowledge of the products contained in the store with a willingness to continue to learn.
• Knowledge of windows, doors, and general construction.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint a plus.
• Strong math, reading, writing, and communication skills.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create quotes and sales with both contractors and DIY customers.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Job description

Hobbs Lumber & Hardware in Edinboro, PA is seeking a Sales Associate to provide outstanding customer service, assist customers with building material needs, and maintain a clean, inviting sales floor. The main task is to help customers and support store operations with a friendly, can-do attitude.

You will learn product knowledge, assist contractors and DIY customers, handle quotes, process orders, and contribute to merchandising and inventory. A team-oriented, flexible schedule is valued.