Wood Dept. Manager: Lead Sales, Service & Scheduling

Floor & Decor; Springfield (NJ); On-site; USD 26,000 - 50,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, LifeInsurance

Job summary

Floor & Decor in Springfield, NJ is seeking an experienced Store Manager to achieve sales budgets and deliver an exceptional shopping experience following company guidelines. You will lead a team, manage merchandising, pricing, and inventory, while promoting safety and customer-focused service.

The role requires 3–5 years of retail management, strong communication, and the ability to train and develop associates in a fast-paced store environment.

Qualifications

• Three to five years retail management experience and proven ability direct operations.
• Ability to perform in a high volume, highly complex location.
• Ability to demonstrate initiative and be a self-starter.
• Demonstrated proficiency in recruiting, hiring, and training associates.

Responsibilities

• Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services.
• Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
• Strategically merchandize and utilize the company guidelines to outline merchandising practices.
• Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.
• Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Work as KCM or Manager on Duty as required
• Conduct weekly competitive shops.
• Communicate pricing and/or inventory issues to the senior team.
• Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position.
• Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory.
• Ensure brand standards and operating standards meet or exceed expectations to support brand consistency.
• Interface with corporate headquarters employees.
• Review and assess the performance of associates on a timely basis.
• Train, develop, supervise and define workload of store associates as appropriate.
• Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.
• Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.
• Ensure compliance to scheduling, hiring, payroll and business planning processes.
• Monitor, maintain and follow company policies; support company expectations and systems.
• Perform additional managerial duties as necessary.
• Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
• Available to open and/or close the store in an effective manner.

Skills

Leadership

Retail management

Customer service

Team supervision

Operational analysis

Merchandising

Communication

Job description

Floor & Decor in Springfield, NJ is seeking an experienced Store Manager to achieve sales budgets and deliver an exceptional shopping experience following company guidelines. You will lead a team, manage merchandising, pricing, and inventory, while promoting safety and customer-focused service.

The role requires 3–5 years of retail management, strong communication, and the ability to train and develop associates in a fast-paced store environment.