Women's Shoes Sales Specialist - Customer Experience

Brobston Group; San Diego (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Brobston Group is seeking a Sales Associate to guide and inspire customers while delivering a welcoming in-store and online shopping experience in the women's shoes department. You will build relationships, share product knowledge, and support sales across channels.

Ideal candidates will have a high school diploma, strong interpersonal skills, and be able to work flexibly including evenings, weekends and holidays. The role also involves merchandising and fulfillment duties on the sales floor.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills, with the ability to work across teams.
• Creative problem-solving skills and ability to interpret instructional and procedural materials.
• Availability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use register and handheld technology, and frequently lift or move up to 25 pounds.

Responsibilities

• Create seamless and enjoyable in-store and online customer experiences and cultivate lasting relationships.
• Drive sales by engaging with clients and using technology effectively.
• Share the benefits of loyalty programs and support customers throughout their shopping experience.
• Participate in merchandising, fulfillment, and operational tasks while maintaining the sales floor.

Skills

Interpersonal skills

Communication

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Brobston Group is seeking a Sales Associate to guide and inspire customers while delivering a welcoming in-store and online shopping experience in the women's shoes department. You will build relationships, share product knowledge, and support sales across channels.

Ideal candidates will have a high school diploma, strong interpersonal skills, and be able to work flexibly including evenings, weekends and holidays. The role also involves merchandising and fulfillment duties on the sales floor.