WMS Specialist

Stier-Supply-Company; Sanford (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Weekly pay

Job summary

Stier Supply Company in Sanford seeks a WMS Specialist to support warehouse operations by ensuring the Warehouse Management System runs efficiently, inventory accuracy is maintained, and teams have tools and support to succeed.

The role focuses on troubleshooting WMS, managing data, and collaborating with operations to drive continuous improvements within a fast-growing distribution environment.

Qualifications

• Experience with Warehouse Management Systems (WMS) and ERP in warehousing or distribution.
• Strong problem-solving and data analysis skills.
• Ability to train others and maintain accurate system records.
• Proficient with scanners and warehouse technology.

Responsibilities

• Serve as the primary WMS help desk and user support contact.
• Maintain WMS data, workflows, locations, labels, barcodes, and related settings.
• Triage and resolve WMS-BisTrack integration issues and data sync problems.
• Investigate inventory discrepancies and process exceptions to identify root causes.
• Collaborate with warehouse leadership to implement corrective actions and improvements.
• Support inventory accuracy through system audits and process validation.
• Create and maintain work instructions and training materials.
• Generate reports and analyze trends to identify efficiency opportunities.
• Assist with process improvements to enhance productivity and visibility.
• Occasionally validate inventory activity on the warehouse floor.

Skills

WMS

ERP

BisTrack

Analysis

Training

Education

Diploma or GED

Associate coursework in Supply Chain

Tools

Scanners

Tablets

Job description

About the Organization Stier Supply Company, a family-owned and operated business that has been in operation for 70 years, specializes in turn-key construction services. In recent years, Stier has experienced tremendous growth. From the company's inception in 1946, Stier has expanded into 8 markets throughout the Southeast and is continuing to grow at an unprecedented rate.

Hiring Manager(s) Emmalee Reese

Location Sanford - Build & Distribution (NCDC)

Category Manufacturing

Description

WMS Specialist

Join the Stier Supply Company Team!

For over 80 years, Stier Supply Company has been a family-owned and operated leader in the building supply industry across the Southeast. We are committed to quality, innovation, and continuous improvement in everything we do. As a WMS Specialist, you'll play a critical role in supporting our warehouse operations by ensuring our Warehouse Management System (WMS) runs efficiently, inventory remains accurate, and our teams have the tools and support they need to succeed.

If you enjoy solving problems, improving processes, working with technology, and collaborating with operations teams, this is an opportunity to make a direct impact on our business every day.

Why Work with Stier Supply Company?

• Join a family-owned company that values teamwork, accountability, and continuous improvement
• Competitive compensation with weekly pay
• Meaningful work that directly impacts warehouse performance and customer service
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid vacation and holidays

What You'll Do

• Serve as the primary point of contact for Warehouse Management System (WMS) questions, troubleshooting, and user support
• Maintain WMS users, system settings, workflows, locations, labels, barcodes, QR codes, and related system data
• Monitor and troubleshoot communication and transaction issues between the WMS and BisTrack ERP system
• Investigate inventory discrepancies, transaction errors, location issues, and exception reports
• Partner with warehouse operations teams to identify root causes and implement corrective actions
• Support inventory accuracy through system audits, transaction reviews, and process validation
• Reinforce standard receiving, put-away, replenishment, picking, staging, movement, and shipping procedures
• Train new and existing employees on WMS workflows, scanning processes, and system best practices
• Create and maintain work instructions, process documentation, and training materials
• Generate reports, analyze trends, and identify opportunities for operational improvement
• Support process improvement initiatives that enhance productivity, inventory visibility, and system accuracy
• Collaborate with warehouse leadership, inventory control, purchasing, receiving, IT, and supply chain teams
• Make occasional visits to the warehouse floor to validate inventory activity, labels, scans, locations, and user practices
• Ensure compliance with company safety policies and operational standards

Our Ideal Candidate

• Has experience working with Warehouse Management Systems (WMS) and ERP software within warehousing, distribution, manufacturing, or supply chain environments
• Functions as a WMS super user and is comfortable researching transactions, troubleshooting issues, and supporting operational teams
• Understands warehouse processes including receiving, put-away, replenishment, inventory movements, picking, staging, and shipping
• Strong analytical and problem-solving skills with the ability to identify root causes and implement solutions
• Comfortable interpreting reports, identifying exceptions, and maintaining accurate system records
• Excellent communication skills with the ability to train and support employees of varying technical skill levels
• Highly organized with strong attention to detail and follow-through
• Comfortable working both in an office environment and on the warehouse floor when needed
• Proficient with scanners, tablets, smartphones, printers, and other warehouse technology tools
• Experience with BisTrack, WMS implementation, testing, optimization, or training is preferred
• Spanish-English bilingual skills are a plus

Qualifications

• High School Diploma or GED required
• Associate degree or coursework in Supply Chain, Operations, Information Systems, or related field preferred
• Previous experience supporting warehouse systems, inventory management, or supply chain operations required
• Experience with Warehouse Management Systems and ERP platforms required
• Must meet employment eligibility requirements

Benefits Life, Health, Dental, and Vision after 60 days. Paid vacation and holidays after 90 days. 401(k) with company match when eligible after 6 months.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Requirements

Req Number MAN-26-00023

This position is currently accepting applications.