WMS & SAP EWM Lead - Ops Excellence

Carrier Global Corporation; Indianapolis (IN); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation & leave

Tuition Assistance

Job summary

Carrier Global Corporation's Indianapolis Distribution Center seeks a Warehouse Management Systems (WMS) Lead to own SAP EWM and related warehouse technology. You will bridge warehouse operations and IT, ensuring system stability and process improvements.

Responsibilities include testing, UAT, data reporting with Power BI and SQL, and coordinating upgrades while mentoring teams; 3+ years in WMS and SAP EWM required.

Qualifications

• Bachelor’s degree plus 3+ years in WMS within distribution, manufacturing, or supply chain
• 3+ years experience in SAP EWM and core warehouse workflows (receiving, putaway, picking, packing, shipping, replenishment, inventory control)
• Experience with SAP ECC and/or S/4HANA environments preferred

Responsibilities

• Serve as the primary site business owner and functional SME for SAP EWM and related warehouse technology platforms
• Act as the functional bridge between operational needs and system configuration/IT capabilities in SAP
• Support system integrations and cross-functional workflows across SAP EWM, SAP ECC / S/4HANA, TMS, YMS, ORM, and reporting tools
• Monitor system performance and identify opportunities for process optimization, automation, and standard process discipline
• Coordinate system configuration, testing, validation, UAT, and deployment activities for upgrades and site enhancements
• Provide front-line functional support for warehouse system incidents and operational disruptions
• Investigate, troubleshoot, and resolve issues related to SAP EWM transactions, inventory synchronization, and integration messages
• Collaborate with IT, AMS, developers and vendors to resolve defects and minimize downtime
• Communicate outages, planned maintenance, and risks to site leadership and operations
• Lead requirements gathering, business process design, test plan execution, and post-implementation validation
• Maintain SOPs, system requirements docs, and user training materials
• Develop and maintain warehouse reporting, dashboards, and performance metrics using SAP reporting, Power BI, and SQL queries
• Oversee site hardware administration for RF scanners, devices, printers, and workstations
• Provide user training and ongoing support to improve adoption and discipline

Skills

SAP EWM

WMS

Supply chain

Data analysis

Education

Bachelor’s Degree in Supply Chain Management, Information Systems, Logistics, Business Administration, Computer Science.

Tools

SAP ECC/S4HANA

Power BI

SQL

Jira

ServiceNow

Job description

Carrier Global Corporation's Indianapolis Distribution Center seeks a Warehouse Management Systems (WMS) Lead to own SAP EWM and related warehouse technology. You will bridge warehouse operations and IT, ensuring system stability and process improvements.

Responsibilities include testing, UAT, data reporting with Power BI and SQL, and coordinating upgrades while mentoring teams; 3+ years in WMS and SAP EWM required.