At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics. Our expertise in retail and supply chain product strategy, technology, and operations enables organizations to modernize their digital supply chain and deliver exceptional customer experiences.
We are looking for an experienced WMS Implementation Project Manager to lead end-to-end Warehouse Management System (WMS) implementation, upgrade, and deployment projects.
The ideal candidate will have a strong background in project management, warehouse operations, and supply chain technology implementations, with the ability to manage cross-functional teams, client stakeholders, project timelines, budgets, and delivery milestones.
Key Responsibilities
- Lead end-to-end WMS implementation projects, from project initiation and planning through deployment, go-live, and post-implementation support.
- Develop and manage project plans, schedules, budgets, resource allocation, milestones, and delivery timelines.
- Oversee implementation activities, including requirements gathering, solution design, configuration, development, integrations, testing, and deployment.
- Work closely with business stakeholders, warehouse operations teams, solution architects, functional consultants, and technical teams.
- Manage WMS integrations with ERP, OMS, TMS, warehouse automation, and other enterprise applications.
- Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), cutover planning, and go-live readiness.
- Identify and manage project risks, issues, dependencies, scope changes, and escalations.
- Lead client communication, project governance, status reporting, and stakeholder management.
- Coordinate onsite and offshore delivery teams to ensure smooth project execution.
- Oversee go-live, hypercare, stabilization, knowledge transfer, and project closure activities.
Required Qualifications
- 10+ years of experience in IT project management, preferably within supply chain, logistics, or enterprise technology implementations.
- Proven experience managing end-to-end WMS implementation projects, upgrades, and deployments.
- Strong understanding of warehouse operations, including receiving, putaway, inventory management, replenishment, picking, packing, and shipping.
- Experience with WMS platforms such as Manhattan WMOS, Manhattan Active WM (MAWM), Blue Yonder, SAP EWM, Körber, or Deposco. (Manhattan preferred)
- Understanding of WMS integrations with ERP, OMS, TMS, warehouse automation, and other enterprise systems.
- Experience managing cross-functional teams across functional, technical, integration, and QA workstreams.
- Strong knowledge of project planning, budgeting, resource management, risk mitigation, and project governance.
- Experience managing large-scale or multi-site WMS implementations is preferred.
- Excellent communication, leadership, problem-solving, and client management skills.
- Bachelor's degree in Engineering, Business Administration, Supply Chain Management, or a related field, or equivalent experience.