WMS Platform Lead – PKMS Specialist (On-site LIC)

Steve Madden Ltd.; New York (NY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health and dental insurance

Life insurance

Disability insurance

401K

Paid holidays

Paid time off

Job summary

Steve Madden is seeking an experienced Manager, Warehouse Management Systems (WMS) to own the Manhattan Associates WMi/PKMS platform from design through production deployment. The role serves as the liaison between warehouse operations, IT, and the external WMS partner.

The position is based in our LIC office in Long Island City, New York and requires on-site work. Ideal candidates have hands-on WMi/PKMS experience and strong knowledge of warehouse processes.

Qualifications

• Bachelor's degree in IT, CS, SCM, business, or related field.
• Minimum 5 years' hands-on Manhattan Associates WMi/PKMS experience in production.
• Strong knowledge of warehouse processes: receiving, put-away, picking, packing, shipping, inventory control, cycle counting, returns.
• Experience with third-party vendors or managed service providers.
• Excellent analytical and communication skills.

Responsibilities

• Own WMi/PKMS platform across operations and IT.
• Translate business needs into functional specs for the vendor.
• Lead incident management and production support.
• Coordinate deployments, testing, and UAT.
• Maintain system docs and training materials.
• Lead WMS projects and process improvements.
• Establish SLAs and monitor vendor performance.

Skills

WMS expertise

Vendor management

Root cause analysis

SQL knowledge

Communication skills

Project coordination

Education

Bachelor's degree

Tools

Manhattan Associates WMi/PKMS

ServiceNow

Jira

SQL

Job description

Steve Madden is seeking an experienced Manager, Warehouse Management Systems (WMS) to own the Manhattan Associates WMi/PKMS platform from design through production deployment. The role serves as the liaison between warehouse operations, IT, and the external WMS partner.

The position is based in our LIC office in Long Island City, New York and requires on-site work. Ideal candidates have hands-on WMi/PKMS experience and strong knowledge of warehouse processes.