Withdrawal Management Nurse Manager

HealthRIGHT 360; San Francisco (CA); On-site; USD 100,000 - 136,000; Full time

Job summary

HealthRIGHT 360 is looking for a Withdrawal Management Nurse Manager in San Francisco to oversee nursing operations and provide direct clinical monitoring. This role supports a compassionate care environment for clients with substance use disorders and co-occurring mental health issues, leading a dedicated team focused on safe recovery practices. Candidates should hold an active California RN license and have experience in a supervisory capacity. A robust benefits package is offered.

Benefits

PTO

15 paid holidays

Commuter benefits

Retirement plans

Training and professional development opportunities

Public loan forgiveness programs

Qualifications

• Demonstrates high motivation to lead teams and align with policies.
• Able to work with diverse populations and prioritize a harm reduction approach.
• Interest in working with unhoused populations and those with barriers to self-sufficiency.

Responsibilities

• Oversees clinical monitoring of clients and nursing operations.
• Develops and leads an agile team in safe service delivery.
• Mentors and evaluates performance of nursing staff.

Skills

Strong nursing knowledge related to drug intoxication

Basic understanding of Buprenorphine induction

Ability to use suicide assessment tools

Cultural humility

Education

Active California RN license

Bachelor's Degree + 2yrs RN experience

Master's Degree + 1yr RN experience

Job description

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HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits And Perks

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
  
  

HealthRIGHT360’s Withdrawal Management Unit (WM) is co-located within 815 Buena Vista Avenue West (815) and provides 50 beds to adult men and women for social model WM support, often in the setting of co-occurring behavioral health conditions. The WM Nurse Manager (WMNM) leads a team of approximately 20 licensed and unlicensed personnel in providing clients with Medication Assisted Treatment (MAT) and supportive care as part of a larger interdisciplinary team that includes, but is not limited to, SUD counselors and behavioral health professionals. The average length of WM treatment is 7 days but may be extended based on acuity, after which clients that meet medical necessity are eligible to transition into the residential treatment phase of our continuum of care.

Job Summary

The WMNM oversees the direct clinical monitoring of all clients and nursing operations on our fastest-paced unit in San Francisco. They utilize the Nursing Process, Harm Reduction, and Trauma Responsive Care modalities in all actions taken to advocate for and support clients and they model this for their team across units. Supported by the Behavioral Health Directors of Nursing and Medicine, they positively adapt to volatility, uncertainty, change, and ambiguity to develop and lead an agile team in safe service delivery. They are responsible for the recruiting and onboarding of new nurses to the unit, consistently mentoring their team, and evaluating performance, at a minimum, annually. This can include, but is not limited to, the provision of complex MAT interventions, whereby continuous engagement with the clinical best practices of the American Society of Addiction Medicine (ASAM) must translate into the most current nursing interventions.

The WMNM supports equitable and safe resource planning, for example, by collaborating with the Intake and Integrated Care Center MAT teams, and, especially, with the Behavioral Health Medical Director. By triaging the clinical presentation of clients experiencing SUD and evaluating whether their needs can be appropriately met in a Social Model milieu, they mitigate risk by making recommendations for placement at alternative assessment and diagnostic units, as needed. For those clients who are appropriate for our unit, yet have complex WM needs requiring longer treatment stays, they support collaboration with SFDPH Utilization Management teams in processing extended WM episode requests to capture accurate reimbursement. They will also mindfully plan staff schedules to ensure safe nurse-to-patient ratios and independently implement plans that mitigate unsafe staffing, working with the per diem pool and/or the Talent Acquisition teams, as needed, so that clients are supported by the right amount of care, at the right time.

The WMNM leads a team with fidelity towards HR360’s Strategic Plans. Organizational development initiatives must be prioritized and made comprehensible by the WMNM to their team for successful implementation at a ground level, as well as partnerships with Quality Improvement to operationalize and implement procedures that strengthen WM operations, either internally or in relationships with external stakeholders, and address health disparities. And other duties as assigned.

Responsibilities

• Functions as a nurse within the scope of California RN licensure, and credentialing and privileging of the organization
• Demonstrates strong nursing knowledge related to drug intoxication, alcohol withdrawal, and mental health needs; has a basic understanding of Buprenorphine induction; and ability to utilize/learn to use suicide assessment tools
• Demonstrates high motivation to independently learn about, and be accountable for, leading teams whose work will align with organizational policies, procedures, and processes
• Proactively participates in trainings and/or seeks out support for self-directed learning related to organizational changes/initiatives
• Independently coordinates and consults with the appropriate department heads within the agency and/or program to facilitate integration between programs
• Ensures WM documentation compliance with regulatory and funder standards
• Monitors and bridges gaps of nursing clinical knowledge, e.g., of client’s medication inventory to mitigate risk by ensuring staff are flagging high dose medications and/or potential medication interactions to prescribing provider and/or the Director of Addiction Medicine
• Triages and/or coordinates complex care needs for all clients accessing healthcare services internal and external to HealthRIGHT360 with WM Medical Case Manager
• Supports the interpretation of best practice standards and implements them into daily processes
• Participates in performance and quality improvement duties and assuring organizational readiness for accreditation surveys/audits, with minimal supervision
  
  

Position Requirements

• Active California RN license
• BLS & First Aid Certification, or must obtain within 30 days of hire
• Bachelor's Degree + 2yrs RN experience + and 2yrs Supervisory experience/Charge Nurse experience OR Master's Degree + 1yr RN experience +1yr Supervisory experience/Charge Nurse experience
• Able to work with a diverse population with Cultural Humility
• Able to prioritize a Harm Reduction approach
• Interest and/or experience in working with unhoused populations, Substance Use Disorder and Behavioral Health treatment settings, those with criminal backgrounds, and/or people with other potential barriers to economic self sufficiency
  
  

Individuals with lived experience, and/or fluency in Spanish, Cantonese, & Tagalog are encouraged to apply.

Must complete background check or livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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