Wireless Retail Store Manager — Lead & Grow Sales

Hot Spot Cell; Franklin Square (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Relocation bonus

Job summary

Hot Spot Cell in Franklin Square, NY is seeking a Store Manager to run daily operations, coach a sales team, and drive performance in our wireless retail store. You will lead store initiatives, ensure excellent customer service, and create an energetic environment for both customers and staff.

In this hands-on role you will hire, train, and motivate employees, manage performance, and work toward monthly goals while maintaining a positive, customer-focused atmosphere.

Qualifications

• 1–3+ years of retail management or leadership experience (wireless preferred).
• Proven ability to coach, motivate, and develop a sales team.
• Strong sales mindset with experience hitting or exceeding goals.
• Comfortable with performance metrics, reporting, and accountability.
• Excellent communication and customer service skills.
• Ability to work a flexible retail schedule, including weekends.

Responsibilities

• Hire, train, coach, and retain top retail talent
• Resolve customer concerns professionally and efficiently
• Drive individual and team sales performance to meet or exceed monthly goals
• Provide ongoing feedback, performance coaching, and recognition
• Coach team members on consultative selling and product knowledge

Skills

Retail leadership

Coaching

Sales-driven

Communication

Customer service

Flexible schedule

Job description

Hot Spot Cell in Franklin Square, NY is seeking a Store Manager to run daily operations, coach a sales team, and drive performance in our wireless retail store. You will lead store initiatives, ensure excellent customer service, and create an energetic environment for both customers and staff.

In this hands-on role you will hire, train, and motivate employees, manage performance, and work toward monthly goals while maintaining a positive, customer-focused atmosphere.