Wireless Retail Store Leader: Drive Sales & Service

Archtelecom; Reading (Berks County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

ESOP

Discounted phone plan

Career advancement

Health benefits for full-time

Job summary

Arch Telecom is hiring a Retail Store Manager to lead our in-store team and deliver exceptional customer experiences. You will drive sales, coach staff, and ensure store standards across operations and demonstration experiences.

The ideal candidate has wireless retail experience and strong leadership and communication skills, with a focus on customer relationships and achieving store goals. This full-time role offers ESOP, competitive compensation, and growth opportunities.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Ability to drive store sales and meet goals.
• Strong communication and interpersonal skills.
• Willingness to train and mentor staff.

Responsibilities

• Lead by example to drive top performance in-store.
• Assist customers along their shopping journey online, via Customer Care, or in-store.
• Demonstrate latest technology through hands-on demos.
• Oversee sales, inventory, and store programs and initiatives.
• Sell personalized solutions including accessories and IoT devices.
• Keep store presentable and implement trainings.

Skills

Leadership

Sales experience

Customer service

Team management

Communication

Wireless retail experience

Training

Education

High school diploma or GED

Job description

Arch Telecom is hiring a Retail Store Manager to lead our in-store team and deliver exceptional customer experiences. You will drive sales, coach staff, and ensure store standards across operations and demonstration experiences.

The ideal candidate has wireless retail experience and strong leadership and communication skills, with a focus on customer relationships and achieving store goals. This full-time role offers ESOP, competitive compensation, and growth opportunities.