Wireless Store Leader: Drive Sales & Customer Experience

Arch Telecom; Media (Delaware County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

ESOP

Health benefits

Discounted T-Mobile plan

Job summary

Arch Telecom is seeking a Retail Store Manager to lead our store team and deliver exceptional customer experiences. You will drive sales, manage inventory, and implement programs that elevate performance in a fast-paced wireless retail environment.

The role emphasizes leadership, hands-on product demonstrations, and building strong customer relationships. The ideal candidate has wireless sales experience, strong communication, and a passion for coaching a team to exceed goals.

Qualifications

• Leadership experience in a fast-paced retail setting.
• Proven ability to meet or exceed sales goals.
• Strong communication and customer relationship-building skills.
• Ability to train and mentor a team to deliver top service.

Responsibilities

• Lead by example to drive store sales and customer satisfaction.
• Oversee sales, inventory, and store programs to meet targets.
• Demonstrate and explain devices and plans to customers, including IoT where relevant.
• Develop relationships with customers and hand off small business leads.
• Ensure a positive store environment and brand representation.

Skills

Leadership

Sales

Customer service

Communication

Coaching

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Retail Store Manager to lead our store team and deliver exceptional customer experiences. You will drive sales, manage inventory, and implement programs that elevate performance in a fast-paced wireless retail environment.

The role emphasizes leadership, hands-on product demonstrations, and building strong customer relationships. The ideal candidate has wireless sales experience, strong communication, and a passion for coaching a team to exceed goals.