Wireless Retail Sales Pro — Earn $20+/hr + Commission

TCC Wireless, LLC; Sulphur Springs (TX); In loco; USD 17.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision

Development and growth opportunities

Descrizione del lavoro

TCC Wireless is a T-Mobile Premium Retailer located in Sulphur Springs, TX. The Retail Sales Representative role focuses on delivering world-class customer service, meeting revenue goals, and building lasting relationships with customers and colleagues.

The position emphasizes in-store customer interactions, activations, upgrades, and maintaining store standards, with opportunities for growth and development within the company.

Competenze

• High School Diploma or GED required.
• Minimum 6 months in retail or sales with strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends and holidays.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, analyze results and make decisions.
• Excellent written, verbal and interpersonal communications.
• Reliable transportation.
• Must be able to stand for long periods.
• Must be able to move and/or lift up to 25 pounds.

Mansioni

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Conoscenze

Customer service

Sales

Communication

Problem solving

Descrizione del lavoro

TCC Wireless is a T-Mobile Premium Retailer located in Sulphur Springs, TX. The Retail Sales Representative role focuses on delivering world-class customer service, meeting revenue goals, and building lasting relationships with customers and colleagues.

The position emphasizes in-store customer interactions, activations, upgrades, and maintaining store standards, with opportunities for growth and development within the company.