Wireless Retail Sales Pro — $20+/hr + Growth

Tcc Wireless Llc; Chicago (IL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

The Retail Sales Representative (RSR) at TCC Wireless in Chicago, IL, will connect customers with the T-Mobile brand in a fast-paced retail setting. You’ll greet customers, explain plans, and close sales while meeting monthly revenue targets and quality metrics.

Qualifications include a high school diploma or GED, 6 months retail experience, legal work authority in the United States, and the ability to work nights and weekends.

Qualifications

• High School Diploma or GED.
• 6+ months in retail/sales with strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Problem solving, analytical thinking and good decision making.
• Excellent written and verbal communication.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSR is responsible for achieving assigned performance metrics.

Skills

Customer focus

Communication skills

Problem solving

Team player

Education

High school diploma

Job description

The Retail Sales Representative (RSR) at TCC Wireless in Chicago, IL, will connect customers with the T-Mobile brand in a fast-paced retail setting. You’ll greet customers, explain plans, and close sales while meeting monthly revenue targets and quality metrics.

Qualifications include a high school diploma or GED, 6 months retail experience, legal work authority in the United States, and the ability to work nights and weekends.