Wireless Retail Sales Manager

Mobile Generation; Madison (WI); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Employee Health Plan

Flexible work schedule

Career growth opportunities

Sales contests with prizes

Job summary

Mobile Generation, a Verizon Wireless Premium Retailer located in Madison, Wisconsin, seeks a Verizon Wireless Retail Store Manager. This role involves leading and developing the sales team to meet operational standards while ensuring an outstanding customer experience.

The ideal candidate will have a minimum of 2 years in retail leadership, strong sales skills, and a passion for the wireless industry. The position offers a full-time schedule and various employee benefits, including health plans and performance bonuses.

Qualifications

• Minimum of 2 years in a similar retail leadership role, preferably in Verizon Wireless.
• Strong ability to lead, coach, and inspire a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Build a positive, customer-oriented environment.
• Interview, hire, schedule, and supervise Sales Associates.
• Coach and mentor team members daily.

Skills

Sales leadership

Customer service

Retail management

Team coaching

Job description

Compensation: Up to $85,000.00 per year including salary, commissions, and performance bonuses

Full Time

Overview

Mobile Generation, a Verizon Wireless Premium Retailer in the Midwest, seeks a Verizon Wireless Retail Store Manager to lead and develop the sales team, ensuring adherence to Verizon Wireless and Mobile Generation operational standards. The Manager will train staff on selling processes, products, and services while delivering an outstanding customer experience and handling any customer concerns professionally.

Perks

• Strong base pay based on prior experience.
• Performance bonuses tied to key initiatives.
• Flexible work schedule.
• Employee Health Plan.
• Personal Time Off.
• Positive, collaborative work environment.
• Career growth opportunities within the company.
• Sales contests with prizes and trips.

Responsibilities

• Build a positive, customer‑oriented environment.
• Interview, hire, schedule, and supervise Verizon Wireless Sales Associates.
• Meet or exceed personal and team key performance indicators each month.
• Coach and mentor team members daily to provide exceptional customer experiences.
• Ensure the store operates under Verizon Wireless and Mobile Generation guidelines.
• Execute promotional rollouts, inventory procedures, and other tasks assigned by leadership timely and correctly.
• Model professional conduct for employees and others.

Qualifications

• Minimum of 2 years in a similar retail leadership role, preferably within Verizon Wireless or the wireless industry.
• Demonstrated record of achievement in sales and leadership roles.
• Strong ability to lead, coach, and inspire a team.
• Enthusiasm for retail, wireless technology, products, and customer service.
• Willingness to travel to various Midwest locations as needed.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Availability to work evenings, weekends, and holidays with a flexible schedule.

Equal Opportunity Employer

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.