Wireless Retail Store Manager

Mobile Generation; Chicago (IL); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Strong base pay

Performance bonuses

Flexible Work Schedule

Employee Health Plan

Personal Time Off

Great atmosphere

Growth opportunities

Sales contests

Job summary

Mobile Generation is a Verizon Wireless retailer headquartered in Chicago, seeking a Store Manager to lead a busy retail location in the Midwest. You will oversee product knowledge, sales processes, and customer experience while coaching a team of sales associates to meet KPIs.

Ideal candidates bring 2+ years in retail leadership, a proven sales track record, and willingness to travel between locations. This full-time role offers base pay plus commissions, bonuses, and a supportive work culture.

Qualifications

• Minimum 2+ years in a retail leadership role.
• Proven sales record in prior roles.
• Willing to travel between Midwest locations as needed.

Responsibilities

• Build a positive, customer-focused store environment.
• Interview, hire, schedule, and supervise sales associates.
• Meet or exceed monthly KPIs for self and team.
• Coach/mentor your team daily to deliver exceptional customer experiences.
• Ensure store operates under Verizon Wireless and Mobile Generation guidelines.
• Execute promotional events and inventory procedures accurately.
• Model professional conduct for staff.

Skills

Leadership

Team coaching

Customer service

Communication

Sales experience

Travel willingness

Job description

Compensation: Up to $85,000.00 per year including salary, commissions, and performance bonuses

Full Time

Mobile Generation , the fastest growing Verizon Wireless Premium Retailer in the Midwest is currently looking for a Verizon Wireless Retail Store Manager to join our retail teams. The Verizon Wireless Retail Store Manager for Mobile Generations will be responsible for working directly with all team members to ensure all are well verse in our selling process, Verizon Wireless products and services and ensuring our retail locations attain our operational standards of excellence. The ideal candidate will have significant experience in retail environments, preferably in the wireless industry, and is well skilled in delivering an excellent customer experience that includes an effective sales process, providing product and service knowledge and ability to manage any type of customer concern or need with professionalism and a positive attitude.

As the Verizon Wireless Retail Store Manager for Mobile Generation, you will enjoy some great perks:

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

The Verizon Wireless Retail Store Manager for Mobile Generation will be responsible for:

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Mobile Generation leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Mobile Generation is looking for candidates with:

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations across the Midwest as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

About Mobile Generation

Mobile Generation is an authorized Verizon Wireless retailer, headquartered in Chicago Illinois. Currently, we operate over 50 high-performing Verizon Wireless retail locations in Illinois, Indiana, Kentucky, and Wisconsin. At Mobile Generation, we think a little differently than most other phone retailers. We think it should be ALL ABOUT OUR CUSTOMERS. We pride ourselves in providing an Amazing Customer Experience to each customer who walks through our doors.

Mobile Generation is always looking for outgoing full-time people with a focus on great customer service to join our sales team. We are looking for winners who love the latest technology and are looking for a career with growth potential. Because we offer world-class training programs in cutting-edge sales strategies, our employees love working here! Mobile Generation believes happy employees make happy customers.

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.