Wireless Assistant Store Manager

Mobile Generation; Naperville (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Flexible Work Schedule

Employee Health Plan

401K Savings Plan

Personal Time Off

Opportunities for growth

Sales contests with prizes

Job summary

A leading retail company in Naperville is seeking a Wireless Assistant Store Manager to join their team. In this full-time role, you will work directly with the Store Manager to create a positive customer-focused environment while meeting performance goals. The ideal candidate will have retail experience, strong leadership skills, and a passion for customer service. Compensation is competitive, reaching up to $70,000 per year, along with benefits including a flexible schedule and health plan.

Qualifications

• 1+ years of experience in a similar retail role, preferably in wireless.
• Ability to lead and inspire team members.
• Strong communication and interpersonal skills.

Responsibilities

• Work with the Store Manager to create a positive customer-focused environment.
• Assist with hiring, scheduling, and supervising sales associates.
• Meet personal and team performance indicators monthly.
• Coach team for exceptional customer experiences.
• Ensure location meets Verizon Wireless and company guidelines.
• Support Store Manager with promotional and inventory duties.

Skills

Retail experience

Sales achievement

Leadership skills

Customer service

Communication skills

Attention to detail

Job description

Position: Wireless Assistant Store Manager

Location: 2720 Showplace Drive, STE#106A

Job Id: 1343-Showplace

# of Openings: 1

Verizon Wireless Assistant Store Manager – Full Time

Compensation: Up to $70,000.00 per year including salary, commissions, and performance bonuses

Mobile Generation, the fastest-growing Verizon Wireless Premium Retailer in the Midwest, is currently looking for a Verizon Wireless Assistant Store Manager to join our retail team. The Verizon Wireless Assistant Store Manager will be responsible for working directly with the Store Manager to ensure the sales team is well versed in our selling process, Verizon Wireless products and services, and ensuring our retail location attains our operational standards of excellence. The ideal candidate will have significant experience in retail environments, preferably in the wireless industry, and be well-skilled in delivering an excellent customer experience that includes an effective sales process, providing product and service knowledge, and the ability to manage any type of customer concern or need with professionalism and a positive attitude.

Benefits:

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses are based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• 401K Savings Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

Responsibilities:

• Working side by side with the Store Manager to build a positive, customer- and goal-oriented environment.
• Assist Store Manager as directed to hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month.
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Assist the Store Manager in any promotional role, inventory procedure, or other duties as assigned by the Store Manager.
• Set an example of personal and professional conduct for employees and others.

Qualifications:

• 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• Proof of achievement in prior sales roles is required.
• Ability to lead, coach, and inspire your team members.
• Enthusiasm for retail, wireless technology products, and customer service.
• Ability to travel to our various locations across the Midwest as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.