Wireless Retail Sales Consultant

Express Services California LLC; Moreno Valley (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly + commission

Bonuses

Employee discounts

Job summary

Express Services California LLC in Moreno Valley is seeking a motivated Retail Sales Associate to help customers select wireless devices, plans, and accessories. You will engage customers, demonstrate product features, and process transactions in a fast-paced store.

The role offers hourly pay with commission, ongoing sales training, and opportunities for career advancement. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent required.
• 1+ year of retail or sales experience preferred (wireless industry a plus).
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer and POS system proficiency.

Responsibilities

• Engage customers to understand their wireless needs and recommend appropriate products and services
• Walk from behind the register (when safe to do so) to engage customers on the sales floor
• Sell mobile devices, rate plans, accessories, and protection plans
• Meet or exceed individual and store sales targets (activations, upgrades, accessory attach rate, etc.)
• Demonstrate product features and educate customers on device functionality
• Maintain knowledge of current promotions, pricing, and carrier updates
• Accurately process transactions, activations, upgrades, and account changes
• Resolve customer concerns and provide post-sale support
• Maintain store appearance, merchandising standards, and inventory accuracy
• Perform cleaning duties for front and back of house
• Follow company policies, procedures, and compliance requirements
• Promote positive reviews on google and carrier surveys
• Promote referrals and repeat customers

Skills

Interpersonal skills

Communication skills

Retail sales experience

Education

High school diploma or equivalent

Job description

Express Services California LLC in Moreno Valley is seeking a motivated Retail Sales Associate to help customers select wireless devices, plans, and accessories. You will engage customers, demonstrate product features, and process transactions in a fast-paced store.

The role offers hourly pay with commission, ongoing sales training, and opportunities for career advancement. Flexibility to work evenings, weekends, and holidays is required.