Wireless Retail Pro - Earn Big with Fast-Paced Sales

Tccrocks; Munster (IN); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Growth opportunities

Job summary

TCC Wireless in Munster, IN is hiring a Retail Sales Representative to join a fast-paced T-Mobile Premium Retailer team. You will greet customers, explain plans, and close sales while building relationships with customers and teammates.

The role emphasizes achieving revenue goals through new accounts and existing customers, with base pay plus commission. Strong communication and reliability are essential for success in this energetic retail environment.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months experience in retail or sales with a strong customer focus.
• Legal authorization to work in the United States.
• Ability to work nights, weekends, and holidays.
• Excellent written, verbal and interpersonal communication skills.
• Reliable transportation and ability to stand for long periods.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

TCC Wireless in Munster, IN is hiring a Retail Sales Representative to join a fast-paced T-Mobile Premium Retailer team. You will greet customers, explain plans, and close sales while building relationships with customers and teammates.

The role emphasizes achieving revenue goals through new accounts and existing customers, with base pay plus commission. Strong communication and reliability are essential for success in this energetic retail environment.