Wireless Expert: Elevate Customer Tech & Growth

Wireless Zone LLC; Rantoul (IL); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Employee discounts

Paid training

Competitive pay

Supportive environment

Job summary

Wireless Zone LLC in the United States seeks a Wireless Expert to help customers stay connected with the latest devices and plans, delivering service with trust and enthusiasm. The role focuses on understanding customer needs and building lasting relationships through knowledgeable guidance.

The ideal candidate is enthusiastic about helping customers, with a willingness to learn about current products and promotions, and to work flexible hours, including evenings and weekends.

Qualifications

• Previous retail or customer service experience preferred (wireless or tech experience a plus).
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge.
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle.
• Process sales transactions and activations accurately and efficiently.
• Maintain in-store visual standards and product displays.
• Stay up-to-date on the latest devices, promotions, and Verizon services.
• Meet or exceed sales goals and performance metrics.
• Educating and engaging customers through product demonstrations.

Skills

Customer service

Sales

Retail experience

Communication skills

Job description

Wireless Zone LLC in the United States seeks a Wireless Expert to help customers stay connected with the latest devices and plans, delivering service with trust and enthusiasm. The role focuses on understanding customer needs and building lasting relationships through knowledgeable guidance.

The ideal candidate is enthusiastic about helping customers, with a willingness to learn about current products and promotions, and to work flexible hours, including evenings and weekends.