Wireless Customer Service Associate

Royalty Solutions, Inc; Tucson (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Commission opportunities

Bonuses

Paid training

Job summary

Royalty Solutions, Inc. is seeking a Wireless Customer Service Associate to join our Tucson team. This role focuses on helping customers select wireless plans, answering questions, and supporting sales growth. The position offers on-site duties with opportunities for commissions and bonuses.

The ideal candidate is customer-focused, with strong communication skills and a drive to meet or exceed sales goals while delivering excellent service in a fast-paced environment.

Qualifications

• Previous customer service, retail, or sales experience is strongly preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and identify their needs.
• Comfortable working toward sales goals and performance expectations.
• Professional, dependable, and able to work well with a team.
• Ability to multitask and stay organized in a fast-paced environment.
• Interest in wireless technology, mobile devices, and customer solutions.

Responsibilities

• Assist customers with wireless products, service plans, and promotions.
• Answer questions and help resolve customer concerns in a professional manner.
• Recommend products and services based on customer needs.
• Support daily sales goals and overall customer satisfaction.
• Process transactions accurately and efficiently.
• Maintain a clean, organized, and welcoming work environment.

Skills

Customer service

Sales

Communication

Interpersonal skills

Teamwork

Job description

Pay: $16 - $18 per hour plus commissions and bonuses

Royalty Solutions is seeking a Wireless Customer Service Associate to join our Tucson team. This position is ideal for a professional, customer-focused individual who is interested in wireless technology, customer support, and sales growth.

Responsibilities

• Assist customers with wireless products, service plans, and promotions
• Answer questions and help resolve customer concerns in a professional manner
• Recommend products and services based on customer needs
• Support daily sales goals and overall customer satisfaction
• Process transactions accurately and efficiently
• Maintain a clean, organized, and welcoming work environment

Qualifications

• Previous customer service, retail, or sales experience is strongly preferred
• Strong communication and interpersonal skills
• Ability to build rapport with customers and identify their needs
• Comfortable working toward sales goals and performance expectations
• Professional, dependable, and able to work well with a team
• Ability to multitask and stay organized in a fast-paced environment
• Interest in wireless technology, mobile devices, and customer solutions

What We Offer

• $16 - $18 per hour plus chances to earn commissions and bonuses
• Paid training and ongoing support