Wire Transfer Representative

First Merchants Bank; Daleville (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Base Pay plus Bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401k

Health Savings Account

Flexible Spending Account

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Wire Transfer Representative to join our team. This role processes all wire transfers for the bank and its customers via incoming, outgoing, and foreign wire requests.

Essential duties include handling wires from the Fed, validating outgoing requests, communicating with customers by email and phone, and monitoring OFAC compliance. Two years of relevant experience is required, with a comprehensive benefits package offered.

Qualifications

• High school diploma or GED.
• Minimum 2 years in financial service, customer service, or related processing.

Responsibilities

• Process all incoming wires from the Fed.
• Validate and review all outgoing wire requests from the banking centers and line of business partners.
• Complete wire requests from customers through email and phone calls.
• Maintain statistics regarding wires received and sent.
• Monitor and check wire transactions in compliance with OFAC.
• Monitor wire GL accounts to ensure transactions are clearing timely.
• Send notification as needed to internal and external customers.
• Process foreign wires through our agent correspondent.
• Balance wire activity periodically throughout the day.
• Research and resolve issues and questions for internal and external customers in a professional and personable manner.

Skills

Customer service

Accuracy

Phone/email communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

First Merchants Bank is seeking a Wire Transfer Representative to join our team! This position will process all wire transfers for the bank and its customers by means of all incoming, outgoing, and foreign wire requests.

Essential Duties and Responsibilities:

• Process all incoming wires from the Fed.


• Validate and review all outgoing wire requests from the banking centers and line of business partners.


• Complete wire requests from customers through email and phone calls.


• Maintain statistics regarding wires received and sent.


• Monitor and check wire transactions in compliance with OFAC.


• Monitor wire GL accounts to ensure transactions are clearing timely.


• Send notification as needed to internal and external customers.


• Process foreign wires through our agent correspondent.


• Balance wire activity periodically throughout the day.


• Research and resolve issues and questions for internal and external customers in a professional and personable manner.

To be successful in this position, we require the following:

• High school diploma or equivalent (GED).


• A minimum of two (2) years of financial service, customer service, or related processing experience.

The following would be a plus:

• Wire processing experience


• Prior banking experience


• Experience with Microsoft Outlook, Excel, and Word

First Merchants offers the following:

• Base Pay PLUS Bonuses


• Medical, Dental and Vision Insurance


• 401k


• Health Savings and Flexible Spending Accounts


• Vacation/Sick Time


• Paid Holidays


• Paid Parental Leave


• Tuition Reimbursement


• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

\"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.\"

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.