Wire Transfer Quality Assurance Specialist

Amerant; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

Amerant is seeking a Wire Transfer Operations Specialist to accurately input and process international wire instructions from various sources in a fast-paced environment. You will ensure compliance with SLAs and coordinate with internal departments to resolve issues.

Responsibilities include reviewing worklists in OPF, repairing payments, investigating discrepancies, handling NSF queues, and backing up Compliance Link duties while maintaining AML and regulatory standards.

Qualifications

• Detail oriented and accurate processing of wire transfer instructions.
• Strong communication skills in English and Spanish.
• Proficiency with MS Office (Outlook, Word, Excel).

Responsibilities

• Input wire transfer instructions from various sources into Payment Origination and OPF.
• Ensure processing within Service Level Agreements and report issues causing delays.
• Review and repair payments from worklists and forward to 4ev as needed.
• Manage investigation cases and respond to inquiries from internal departments.
• Handle NSF queue reviews and balance checks to continue processes.
• Send emails to internal departments regarding wire payments and act as backup for Compliance Link.
• Identify discrepancies and return wire transfers for correction.
• Process items in Risk Filter and other queues to ensure end-of-day completion.
• Assist with other wire department duties as assigned.
• Ensure compliance with AML, BSA, USA Patriot Act and OFAC rules.

Skills

Detail oriented

Good oral communications

Bilingual English/Spanish

Education

High School Diploma or GED Equivalent

Tools

Outlook

MS Word

MS Excel

Job description

Amerant is seeking a Wire Transfer Operations Specialist to accurately input and process international wire instructions from various sources in a fast-paced environment. You will ensure compliance with SLAs and coordinate with internal departments to resolve issues.

Responsibilities include reviewing worklists in OPF, repairing payments, investigating discrepancies, handling NSF queues, and backing up Compliance Link duties while maintaining AML and regulatory standards.