Wire Administration Banking Associate

MidFirst Bank; Oklahoma City (OK); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

MidFirst Bank's Wire Administration Department in the Bank Operations group seeks a detail‑oriented professional to handle incoming and outgoing wire transfers and related cash management tasks. The role supports front line business units by delivering accurate, timely service to internal and external customers.

Key duties include following procedures, learning department software, and maintaining compliance with regulatory guidelines while developing broader knowledge of the banking industry

Qualifications

• Minimum 3 years banking experience preferred.
• Ability to meet deadlines in a volume-driven environment.
• Strong communication via telephone and email to internal and external customers.
• Attention to detail, critical thinking and problem solving.
• Ability to exercise discretion, judgment and independent decision-making while following procedural guidance.
• Proficiency with MS Outlook and MS Excel.
• Maintain a high degree of reliability.

Responsabilités

• Process incoming and outgoing wire transfers.
• Support cash management tasks including inventory management, forecasting, transportation and foreign banknote fulfillment.
• Provide accurate and efficient service to internal and external customers.
• Learn and navigate department software and web-based applications.
• Read, reference, interpret, and develop written departmental procedures and cross-train on department tasks.

Connaissances

Phone & email

Attention to detail

Problem solving

Decision making

Reliability

Discretion

Communication skills

Strong work ethic

Outils

MS Outlook

MS Excel

Description du poste

This position is part of the Wire Administration Department within our Bank Operations group. Wire Administration is primarily responsible for processing incoming and outgoing wire transfers. Other functions include handling cash management functions such as inventory management, forecasting, transportation and foreign banknote fulfillment. This role is crucial in ensuring the accuracy and efficiency of important financial transactions and supporting the bank's front line business units to deliver first class service to our customers. Hours for this position are Monday through Friday 9:00 am to 6:00 pm CTand may vary during these hours based on the rotation of responsibilities. Additional hours may be required as needed.

Position Requirements:

• At least 3 years banking experience preferred, but not required
• Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and services levels must be met
• Ability to communicate efficiently and effectively on the telephone and through email to internal customers, external customers and business partners
• Strong work ethic, critical thinking and problem solving skills with attention to detail
• Ability to elevate issues and concerns appropriately
• Ability to exercise discretion, judgment and independent decision-making while following procedural guidance
• Proficiency with standard computer software (MS Outlook, MS Excel) and ability to quickly learn and navigate job‑specific software and web‑based applications
• Maintain a high degree of reliability

In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.