WIOA Case Manager-Adult & DLW

Rappahannock Goodwill Industries, Inc.; Culpeper (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Rappahannock Goodwill Industries, Inc. in Culpeper, Virginia is looking for a dedicated Case Manager to coordinate services and provide ongoing career counseling and support for program participants. The successful candidate will maintain client files, determine eligibility, and assist clients in achieving their employment goals.

The role requires strong communication and organizational skills, a college degree preferred, and a valid Virginia Driver's License. Join a workplace committed to equal opportunity and support for diverse communities.

Qualifications

• Good written and verbal communication skills.
• Strong organizational and time management skills.
• Valid Virginia Driver's License.

Responsibilities

• Coordinate services with agencies, training providers, and employers.
• Maintain client files and determine eligibility for all clients.
• Provide job search assistance and develop service strategies for clients.

Skills

Communication skills

Organizational skills

Time management

Education

College degree or equivalent work experience

Job description

Coordinate services with an array of agencies, training providers, One‑Stop Center staff, and employers. Provide on‑going support and career counseling throughout the participant's enrollment in the program and document all contact in case notes as well as all progress in the Individual Service Strategy (ISS). In addition, Case Managers will assist the participants in overcoming barriers and achieving goals.

1. Maintain client files.
2. Determine eligibility for all interested adults, dislocated workers and/or youth.
3. Provide all clients job search assistance and plan for transition to unsubsidized employment.
4. Provide individualized case management, standardized assessment as well as guidance and counseling for clients. Complete follow‑up reports.
5. Develop with the client a service strategy which includes goals of the client.
6. Ensure that each client obtains the training and education appropriate for success.
7. Develop strong business contacts within communities served.
8. Contact employers and develop plans to employ and train clients.
9. Accurately determine cost for training, work experience, and/or supportive services.
10. Submit all necessary forms, bills, invoices, and other paperwork.
11. Perform other duties as assigned.

Qualifications

Education/Training:

College degree preferred but a combination of work experience and education may be considered a substitute for educational preference.

Good written and verbal communication skills.

Strong organizational and time management skills.

Valid Virginia Driver's License (driving record must be acceptable to RGI's insurance carrier).

Additional Information

Rappahannock Goodwill Industries is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

All your information will be kept confidential according to EEO guidelines.