Winter Village Ice Rink Program and Facility Attendant

City-of-Hillsboro-1; Hillsboro (OR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bilingual pay incentive

TriMet pass

Recreation access for you and your 1+2

Volunteer time off

Professional development

Job summary

City of Hillsboro is seeking Program and Facility Attendants for the Winter Village ice rink. This seasonal, part-time on-call role may rotate among cashier, waiver attendant, skate checkout attendant, ice monitor, and safety monitor.

You will work in a fast-paced, customer-focused environment, helping with registrations, payments, skate rentals, safety, and ice maintenance. Weekend shifts are required and the schedule includes evenings during the season.

Qualifications

• High School Diploma or GED plus one year of related experience, or equivalent combination.
• Positions are safety sensitive and may require a drug screen.
• Weekend availability is required; Saturdays and Sundays are common shifts.

Responsibilities

• Check in skaters and assist with registrations.
• Process payments for walk-up skaters.
• Provide skate rentals and maintain rental skates.
• Troubleshoot on-site technology and assist patrons.
• Maintain and repair the ice between skating sessions.
• Regularly patrol the ice and ensure rink rules are followed.
• Monitor and manage crowds on and off the ice.
• Assess customer needs and respond appropriately to emergencies.
• Work collaboratively across rink roles and support other operational needs.

Skills

Customer service

Teamwork

Communication

Safety procedures

Education

High School Diploma or GED

Job description

APPLICATION LIMIT: This recruitment will close after the first 75 completed applications are received. We encourage you to apply as soon as possible to be considered.

Hillsboro’s outdoor, open-air ice-skating rink is back! Join the Parks & Recreation team for Winter Village and help create a fun, welcoming skating experience for the community. This seasonal opportunity is a great way to build customer service skills, learn rink operations, and enjoy the energy of a unique community recreation experience.

About the Parks & Recreation Department

The City of Hillsboro Parks & Recreation Department connects people to recreation, community spaces, and experiences that bring people together. Winter Village offers a unique opportunity to engage with community members while supporting a fun and active seasonal program.

Position Overview & Key Responsibilities

Program and Facility Attendants support the day-to-day operation of the outdoor ice rink. You’ll work in a fast-paced, customer-focused environment and may rotate among several roles, including cashier, waiver attendant, skate checkout attendant, ice monitor, and safety monitor. You’ll need to be comfortable working on the ice and helping maintain a safe, positive environment for skaters.

What You’ll Be Doing:

• Check in skaters and assist with registrations.
• Process payments for walk-up skaters.
• Provide skate rentals and maintain rental skates.
• Troubleshoot on-site technology and assist patrons with questions.
• Ensure required safety waivers are completed.
• Maintain and repair the ice between skating sessions.
• Regularly patrol the ice and ensure rink rules are followed.
• Monitor and manage crowds on and off the ice.
• Assess customer needs and respond appropriately to emergency situations.
• Work collaboratively across different rink roles and support other operational needs as assigned.

What You’ll Need to Succeed

You’ll be successful in this role if you enjoy working with people, can adapt quickly in a busy environment, and are comfortable taking on different responsibilities throughout your shift.

• Customer service skills and a welcoming approach.
• Ability to work effectively as part of a team.
• Ability to communicate clearly and respond to customer needs.
• Comfort working on ice and in an active recreation environment.
• Ability to learn and follow safety procedures, policies, and rink rules.
• Ability to remain calm and respond appropriately to changing situations.
• Ability to work a regular, predictable schedule.

Job Classification

For more details, please click on this link for job classification description:

Program and Facility Attendant

Acceptable Experience & Training

• High School Diploma or GED and one year of related experience; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position.

Positions that are considered safety sensitive, including working with children, may be subject to a drug screen before being hired. The City of Hillsboro is a Drug Free Organization that tests for schedule one drugs which includes marijuana.

Work Environment & Schedule

• Winter Village runs from November 29th and ends January 10th.
• Part-time, on-call seasonal work with up to approximately 11.5 hours per week.
• One shift per day.
• Weekend availability is required. Most available shifts are Saturdays and Sundays, and selected employees will be scheduled to work weekends throughout the season.
• AM shift: Saturday–Sunday throughout the season, with Monday–Sunday availability during winter break, 9:30 a.m.– 3:15 p.m.
• PM shift: Monday–Sunday throughout the season, 3:00 p.m. – 8:45 p.m.
• Rink is closed December 24, December 25, and January 1.
• Work may include spending extended periods on or around the ice and performing physically active rink duties.
• Ability to attend work on a regular, predictable basis as scheduled is required. Hiring timelines are subject to change.

Why Join Us

Working for the City of Hillsboro means being part of a team that values community, inclusion, and meaningful public service. You’ll have the opportunity to make a direct impact by helping people connect with nature and each other.

We are committed to building a workforce that reflects the community we serve and creating an environment where all employees feel welcomed and supported.

Why Work For the City of Hillsboro?

At the City of Hillsboro, we value innovation, inclusion, and collaboration. Our culture encourages professional growth and supports employees who are passionate about making a difference in their community. You’ll find meaningful work, great people, and opportunities to grow your career in public service. We’re committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth.

When you join our team, you’ll enjoy:

• Extra perks like bilingual pay incentives and wellness reimbursements
• Free Employee TriMet annual Hop pass
• SHARC and Hidden Creek Community Center recreation access for you and your immediate family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness

To learn more about our robust benefits package, please visit our Benefits Page.

Bilingual Incentive Pay Available

Employees who can demonstrate the ability to speak Spanish, ASL, or any other language spoken by over 10% of the City residents as documented by the most recent U.S. Census, will receive a monthly 3% premium pay. The incentive is only paid on hours in paid status. Proficiency will be determined by a City-administered test.

Commitment to Equity

At the City of Hillsboro, we believe that hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.