Winter Seasonal Retail Programs Lead

Jackson Hole Mountain Resorts; Teton Village (WY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Free JHMR ski pass

Free Ski/SB demos and rentals

Free repair/tuning for skis or snowbo

Discounts at all JHMR Food & Beverage

Health and wellness discounts

Pro-deals through Expert Voice

Job summary

Jackson Hole Mountain Resort in Teton Village, Wyoming, seeks a Retail Programs Coordinator for the winter season to oversee a segment of retail operations and staff, ensuring guest satisfaction, branding consistency, and budget alignment.

The role reports to the Assistant General Manager and requires at least 2 years in retail operations, strong organizational skills, and the ability to lift 75 lbs. Enjoy a robust benefits package and access to mountain perks in a premier ski destination.

Qualifications

• Snowcloud experience and knowledge.
• Proficient in Microsoft Office Suite.
• Excellent organizational skills and attention to detail.
• Ability to lift a minimum of 75 lbs.
• High school or GED.
• Minimum 2 years previous experience in retail operations.

Responsibilities

• Manage MSS referral program including reporting, orders, and Mountain Money processing.
• Organize and execute all Employee Orders and Industry Pro Orders for JH Sports employees.
• Manage Special Orders and warranties for JH Sports.
• Maintain strong vendor and sales rep relationships for seamless Warranty, Employee Purchase, and Special-Order programs.
• Manage UPS account and handle all shipping for JH Sports.
• Order Retail, Rental, and Repair department supplies for JH Sports.
• Maintain store safe including daily counts and making change.
• Inventory control and help with bi-annual physical inventory process.
• Maintains store presentation to meet all retail and rental visual standards.
• Assists in beginning of season set-up and end of season breakdown.
• Assist in daily operations of stores.
• Help all JH Sports managers in training, managing, and motivating staff.

Skills

Organizational skills

Attention to detail

Snowcloud experience

Education

High school or GED

Tools

Microsoft Office Suite

Job description

Jackson Hole Mountain Resort in Teton Village, Wyoming, seeks a Retail Programs Coordinator for the winter season to oversee a segment of retail operations and staff, ensuring guest satisfaction, branding consistency, and budget alignment.

The role reports to the Assistant General Manager and requires at least 2 years in retail operations, strong organizational skills, and the ability to lift 75 lbs. Enjoy a robust benefits package and access to mountain perks in a premier ski destination.