Winter 26/27: Woodward Copper Agent

Boreal Ridge Corporation; Colorado; On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Season pass for employees/dependents

Discount programs (food & beverage, to

Retail/rental discounts

Job summary

Boreal Ridge Corporation seeks a Woodward Copper Agent for seasonal sales at Copper Mountain resort. You will handle indoor sales, camp programs, retail products, and some food/beverage items, working in a guest-facing environment.

The role requires strong communication, cash handling, and teamwork, with shifts including weekends and holidays. Primary duties involve selling, fulfilling, and answering guest inquiries in person or by phone.

Qualifications

• Good written and oral communication skills are required.
• Computer skills and cash handling experience are required.
• Must be available to work weekends/holidays and long shifts.

Responsibilities

• Assist in Woodward Copper sales and programs coordination including indoor programming, summer camp, retail and some food/beverage items.
• Sell and fulfill online, over the phone and in-person sales and reservations.
• Maintain a guest-facing, indoor sales environment and ensure high-quality guest service.

Skills

Communication skills

Cash handling

Customer service

Tools

POS system

Job description

Job Title

Woodward Copper Agent

Job Status

Seasonal

Compensation and Benefits

• Compensation: Proposed hiring rate of $18.00 to $19.80+, actual pay will be adjusted based on experience.
• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary

The Woodward Copper Agent is responsible for all aspects of Woodward sales and programs coordination. Sales include but are not limited to Woodward indoor programming, summer camp, retail, and some food and beverage items. Woodward Copper Agents will work as a team selling and fulfilling online, over the phone and in person sales and reservations. This is an indoor guest facing position.

Job Location and Hours

The Woodward Barn includes a high-volume guest facing sales location that fulfills the Woodward Copper product within Copper Mountain resort. Agents will sell and fulfill both "walk up" transactions and advanced reservations for all Woodward Copper products through the RTP Point of Sale computer software which includes season passes, drop-in sessions, classes, Woodward Copper merchandise, day and residential Camp products, punch passes, as well as handling resort information requests.

The Woodward Copper Agent position is a full-time or part-time seasonal position. Days and hours may vary but will include weekends and holidays. Must be able to work both outside on the mountain as well as in the Barn from 7:30 a.m. until evenings at 12 a.m. Good written and oral communication skills, computer skills, team player attitude, and cash handling skills required. Candidates must be available to work until the end of the season.

Essential Duties and Responsibilities

Daily Duties include assisting in the secure opening and closing of the Barn location, nightly closing reports and cash deposits, as well as helping ensure the Barn itself is organized and clean at all times based on departmental standards.

• Work with internal and external partners to exhibit a sales and fulfillment operation that is seamless to the guest.
• Maintain a positive relationship with Copper Mountain Inc. and Village at Copper employees, parents, public, and other members of the Copper Mountain community.
• Be knowledgeable in all departmental aspects of Woodward Copper policies and procedures.
• Work within the (RTP|One) Point of Sale (POS) system.
• Work within a sales culture where agents are serving customers with the highest level of guest service and assist customers in purchasing complete product solutions.
• Helps sell and inventory retail merchandise in the Barn.
• Assists Coaches with indoor cross training on Skatelite features i.e. jumps to foam pits, Skatelite features.
• Follows established company-wide security, sales, reporting, and record keeping procedures and practices.
• Checks passes and camper credentials to monitor access to the Woodward Copper Barn, as well as exclusive on mountain features.
• Assists in the daily maintenance and cleaning of the Woodward Copper Barn.
• Duties may include shoveling, digging, moving features, and/or maintenance of fencing and signage.
• Assists in loss prevention through active monitoring of guest and employee actions with retail products.
• Maintains a positive attitude during eight-to-ten-hour days, and on stressful high-volume days, in order to uphold the highest standard of professionalism (including appearance and behavior at all times) as a member of the Woodward Copper Agent Team.
• Ability to communicate effectively with kids, teens, adults, and parents.
• Outgoing demeanor and willingness to act as an ambassador for freestyle snowboarding and skiing, as well as acting as a role model for kids and teens.
• Drive campers safely in a 15-passenger van during summer camp operation.

Other Duties as Assigned

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expe