Winter 26/27: SRS Youth Indoor Support

powdr; Colorado; On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Season pass for you and dependents

Discount programs (food & beverage,  r

Job summary

Copper Mountain Resort is seeking an SRS Youth Indoor Support staff member for a seasonal role. You will help run the Schoolhouse operations, greet youth guests, assist instructors, coordinate classroom activities, and manage GPS units for guests daily.

The role emphasizes safety, teamwork, and delivering a positive guest experience. Benefits include a season pass for employees and dependents, plus various resort discounts.

Qualifications

• Seasonal position at Copper Mountain Resort.
• Ability to interact with youth and staff.

Responsibilities

• Develops a rapport with students and staff to create a safe, fun, learning experience.
• Engages guests 100% while focusing on individual student needs and safety.
• Acts as a communication hub for instructors and supervisors and coordinates classroom operations.
• Manages the daily operations inside the Schoolhouse, including greeting guests and answering questions.
• Coordinates, assigns, and collects GPS units to and from guests daily.
• Supports registration, equipment fitting directions, and upkeep of teaching areas.

Job description

Job Title: SRS Youth Indoor Support

Job Status: Seasonal

Compensation and Benefits:

• Compensation: Proposed hiring rate of $18.00 to $19.80+, actual pay will be adjusted based on experience.
• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

The Youth Ski and Ride School Support staff members are responsible for the daily operations inside the Schoolhouse. This includes but is not limited to: Greeting and communicating with youth SRS guests, assisting instructors and supervisors, running the Schoolhouse TLC room, acting as a communication hub for instructors and supervisors, assisting SRS students who need a break from their class (sick, sad, tired, etc.) answering guest questions, maintaining cleanliness, coordination and, and filing SRS paperwork. The SRS Indoor Staff will also coordinate, assign, and collect the FLAIK GPS units to and from guests on a daily basis .

Essential Duties and Responsibilities:

• Develops a rapport with students/staff quickly, establishing a connection with the student(s) almost immediately. Making each guest feel special and unique. Provide a safe, fun, and learning experience to the guest.
• Engages the guest 100% of the time, while still focusing on individual and unique student needs. Goes above and beyond expectations to have a positive impact on each student.
• Has a serious focus on safety and whereabouts of all students.
• Models the values, philosophy, and mission statement of Copper Mountain Resort; strives to create the best memories for the guest again and again.
• Acts as a real team member, cooperating with all employees, including fellow SRS instructors, supervisors, and employees from all other departments.
• Responds quickly and effectively to a wide variety of situations including possible emergencies while maintaining composure and keeping students and fellow employees calm.
• Manages personal stress levels, and is able to maintain balance between work and personal life.
• When working with children: Supervising children that are indoors at all times; assisting at lunch and snack times; ensuring return of children to identified guardian.
• Assisting in operational responsibilities of Ski & Ride programming including but not limited to registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, assisting classes in carpet areas, setting up outdoor animation and cleanliness of facilities.
• Actions are in accordance with Copper Mountain Resort's Standards of Business Conduct
• Behavior is in alignment with the policies and procedures outlined in Copper Mountain Resort's handbook and SRS training.

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Copper Mountain, modeling and sharing the Copper \"culture\" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.

This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Personal Attributes:

• Is honest and has the highest integrity
• Is able to handle and manage confidential information
• Professional appearance. Adheres to all grooming guidelines
• Follows established policies and procedures
• Is supportive of Core Values
• Sets the example for others and is above reproach
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
• Can handle fast paced, potentially high-pressure environment
• Is flexible with hours and days of work
• Is able to work any hours of the day, any days of the week
• Stellar communication skills and can work with a variety of personalities
• Prioritizes and re-prioritizes personal time and wor