Wingstop General Manager

Multibrands; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Wingstop is seeking a motivated General Manager to lead restaurant operations and deliver an exceptional guest experience. You will oversee team leadership, staffing, food quality, customer service, financial performance, and daily operations.

The ideal candidate thrives in a fast-paced environment, develops people, and is committed to achieving sales and profitability goals through hands-on leadership, staff development, and relentless focus on quality and hospitality.

Qualifications

• 2+ years of restaurant management experience preferred.
• Previous quick-service or fast-casual experience is a plus.
• Strong leadership, communication, and organizational skills.
• Ability to lead, motivate, and develop a high-performing team.
• Excellent problem-solving and decision-making abilities.
• Strong computer skills, including Microsoft Outlook, Word, and Excel.
• Experience with POS systems, inventory management, and scheduling software.
• Bilingual English and Spanish preferred.
• Must have reliable transportation.

Responsibilities

• Manage the daily operations of the restaurant to ensure exceptional customer service and food quality.
• Recruit, hire, train, coach, and develop team members and shift leaders.
• Create and manage employee schedules to meet business needs and labor targets.
• Maintain high standards for cleanliness, food safety, and restaurant appearance.
• Monitor inventory, food costs, labor costs, and overall profitability.
• Ensure compliance with all company policies, health regulations, and safety standards.
• Analyze restaurant performance and implement action plans to achieve sales and operational goals.
• Handle guest concerns professionally and ensure a positive dining experience.
• Lead by example and create a positive, team-oriented work environment.
• Complete daily, weekly, and monthly administrative responsibilities.

Skills

Leadership

Communication

Organizational skills

Problem solving

Bilingual English and Spanish

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

POS systems

Inventory management

Scheduling software

Job description

Job Description

Position: General Manager
Company: Wingstop

Wingstop is seeking a motivated, energetic, and results-driven General Manager to lead restaurant operations and deliver an exceptional guest experience. The General Manager is responsible for overseeing all aspects of the restaurant, including team leadership, staffing, food quality, customer service, financial performance, and operational excellence.

The ideal candidate is a strong leader who thrives in a fast-paced environment, has a passion for developing people, and is committed to achieving sales and profitability goals.

Responsibilities

• Manage the daily operations of the restaurant to ensure exceptional customer service and food quality.
• Recruit, hire, train, coach, and develop team members and shift leaders.
• Create and manage employee schedules to meet business needs and labor targets.
• Maintain high standards for cleanliness, food safety, and restaurant appearance.
• Monitor inventory, food costs, labor costs, and overall profitability.
• Ensure compliance with all company policies, health regulations, and safety standards.
• Analyze restaurant performance and implement action plans to achieve sales and operational goals.
• Handle guest concerns professionally and ensure a positive dining experience.
• Lead by example and create a positive, team-oriented work environment.
• Complete daily, weekly, and monthly administrative responsibilities.

Qualifications

• 2+ years of restaurant management experience preferred.
• Previous quick-service or fast-casual restaurant experience is a plus.
• Strong leadership, communication, and organizational skills.
• Ability to lead, motivate, and develop a high-performing team.
• Excellent problem-solving and decision-making abilities.
• Strong computer skills, including Microsoft Outlook, Word, and Excel.
• Experience with POS systems, inventory management, and scheduling software.
• Bilingual English and Spanish preferred.
• Must have reliable transportation.

Schedule Requirements

• Full-time position.
• Nights, weekends, and holidays are required.
• Must be flexible and available based on business needs.

Why Join Wingstop?

At Wingstop, we believe our people are our greatest asset. We are looking for leaders who are passionate about hospitality, committed to operational excellence, and eager to grow with one of the fastest-growing restaurant brands in the industry.

Company Description

Franchise group with strong track record of consistently outperforming the market.

Company Description

Franchise group with strong track record of consistently outperforming the market.