Wing Host - TAO Downtown Restaurant New York

Tao Group

New York (NY)

On-site

USD 24,796 - 34,440

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

401(k) match

Life insurance

Disability insurance

Ancillary plans

Employee assistance program

Fertility support

Pet insurance

TAO Marketplace

Employee discounts

Time off

Job summary

Tao Group Hospitality seeks a Wing Host for TAO Downtown in New York. You will assist the maître d’ with seating, handle reservations, and greet guests in a courteous manner to ensure a seamless dining experience.

The role requires at least 1 year of host experience in Tao Group Hospitality or a similar high-volume venue, with a strong emphasis on guest relations. Join a premier hospitality team with competitive benefits and opportunities to support daily pre-service meetings and training

Qualifications

Minimum 1 year host experience or equivalent Tao Group Hospitality experience required
Previous experience in a high-volume restaurant/nightclub/lounge
Ability to write, read, and verbally communicate

Responsibilities

Anticipate and accommodate guest needs with professionalism and courtesy
Maintain cleanliness and organization of the entrance area and overall venue
Comply with Department of Health regulations and company sanitation standards
Actively take, confirm, and manage guest reservations
Assist with incoming calls and answer guest questions
Optimize reservation flow and seating availability to accommodate walk-ins
Provide initial table setup support to the dining room team
Perform opening/closing side work and related duties as directed

Skills

Communication skills

Customer service

Job description

Wing Host - TAO Downtown Restaurant New York

New York, NY, United States

Job Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
TAO Marketplace
Employee Discounts
Time off and much more!

Assists maître d’ with checking in and managing the seating of all guests, both reservations and walk-ins. Acknowledges and interacts with the restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Anticipate and accommodate guest needs with professionalism and courtesy

Maintain cleanliness and organization of the entrance area and overall venue

Comply with Department of Health regulations and company sanitation standards

Actively take, confirm, and manage guest reservations

Assist with incoming calls and answer guest questions

Assist the maître d’ in optimizing reservation flow and seating availability to accommodate as many walk-ins as possible, ensuring seamless shift operations

Provide initial table setup support to the dining room team

Properly set-up front desk area, perform side-work and other opening/closing procedures as directed by management, including:

Printing and organizing current menus

Completing all assigned opening and closing side work

Report any breakage or damage to equipment or furniture promptly to managemen

Attend and actively participate in daily pre-service meetings and training sessions

Learn through observation and collaboration, and lead by example

Maintain a positive, professional demeanor at all times

Demonstrate knowledge of Tao Group Hospitality, its partner brands, and the surrounding hotel environment when applicable

Collaborate with and support fellow team members to ensure seamless service

Perform additional duties as assigned by management.

TRAINING REQUIREMENTS:

Tao Group Hospitality in-venue wing training

EDUCATION/WORKING KNOWLEDGE:

Minimum 1 year host experience or equivalent related Tao Group Hospitality experience required

Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write, read, and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for Team Members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 75 lbs. with or without assistance

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Exposure to cleaning materials

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Job Info