Maitre'D - TAO Downtown Restaurant New York

Tao Group Hospitality; New York (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with employer match

Life & Disability Insurance

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support

Pet Insurance

TAO Marketplace

Employee Discounts

Time off

Job summary

TAO Group Hospitality in New York is seeking a seasoned Maitre'D to manage guest flow, reservations, and front-desk operations at TAO Downtown. You will partner with service teams to maximize seating, ensure smooth shifts, and uphold brand standards in a high-energy nightclub and dining venue.

The role requires at least 1 year of Maitre'D experience, the ability to lead with poise, and a commitment to guest satisfaction amid a fast-paced environment.

Qualifications

• Minimum 1 year Maitre'D experience or equivalent Tao Group Hospitality experience.
• Experience in a high-volume restaurant/nightclub/lounge.
• Excellent communication and guest service skills.
• Ability to stand, walk, and perform in a fast-paced environment.

Responsibilities

• Anticipates and accommodates all needs of the guest
• Manages seating for reservations and walk-ins
• Maintains entrance area and venue cleanliness
• Complies with Health and company sanitation standards
• Actively takes and processes reservations
• Assists with incoming calls and guest questions
• Strategically plots reservations and accommodates walk-ins
• Provides dining room team with initial table setup
• Sets up front desk area and handles opening/closing procedures
• Ensures menus and menu books are current
• Completes opening and closing duties as directed
• Reports breakage or damage to management
• Attends daily pre-service meetings and reviews VIPs
• Fosters relationships with regular guests
• Participates in training and team meetings
• Maintains professional attitude and teamwork

Skills

Guest relations

Communication

Team coordination

Conflict resolution

Education

Maitre'D experience

Job description

Maitre'D - TAO Downtown Restaurant New York

New York, NY, United States

Job Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Anticipates and accommodates all needs of the guest

Maintains the general cleanliness and orderliness of the entrance area and entire venue

Complies with Department of Health and company sanitation standards

Actively takes and processes reservations

Assists with incoming calls and answering guest questions

Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift

Provide the dining room team with initial table set-up

Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:

Ensures all appropriate menus are printed and ready for service

Ensures that all menu books are organized with current menus

Completes opening duties as assigned or directed

Completes closing duties as assigned or directed

Reports all breakage, and damage of equipment or furniture immediately to management

Attends and participates in daily pre-service meetings, reviewing the VIP’s and book for the night

Foster and maintain relationships with regular guests

Participates in any training sessions or departmental meetings

Learn by listening, observing other team members, and sharing knowledge while leading by example

Portrays a positive and professional attitude

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

Works as part of a team and provides help and support to all fellow team members

Assist and / or complete additional tasks as assigned

TRAINING REQUIREMENTS:

Tao Group Hospitality in-venue Maitre’D training

EDUCATION/WORKING KNOWLEDGE:

Minimum 1 year Maitre’D experience or equivalent related Tao Group Hospitality experience required

Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write, read, and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for Team Members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 75 lbs. with or without assistance

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Exposure to cleaning materials

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Job Info

• Job Identification 9230
• Job Category Restaurant Team Member
• Posting Date 07/27/2026, 10:59 PM
• Job Schedule Full time
• Locations 92 9th Ave aka 363 W. 16th St, New York, NY, 10011, US