Wine Tasting & Guest Experience Associate

Beachaven; Clarksville (TN); Presencial; USD 17 000 - 22 000; Tempo parcial

Resumo da oferta

Beachaven Vineyards & Winery in Clarksville, TN is seeking a Part-time Tasting Room Associate to provide an exceptional guest experience through wine knowledge, friendly service, and a sales-driven approach. The role involves guided tastings at the main winery and serving flights at the downtown location, with responsibilities including upselling, Wine Club signups, and daily retail operations.

The position requires weekend availability, the ability to lift 40 lbs, and a Tennessee ABC license or

Qualificações

• Must be at least 21 years of age.
• Must have or be willing to obtain a Tennessee ABC license.
• Work weekends, as well as days, evenings and holidays as scheduled.
• Ability to lift 40lbs regularly and stand 8+ hours.
• Education: High School Diploma or equivalent.
• Excellent communication and sales skills are essential.
• 1–2 years employment in retail, restaurant, hospitality or customer service.
• Cash handling experience and basic math skills.
• Flexibility to manage changing priorities with enthusiasm.
• Ability to follow shipping compliance policies.

Responsabilidades

• Greet all visitors with enthusiasm.
• Lead and assist guests with wine selection and winery story, educating them about products and regions.
• Develop relationships to convert guests into Wine Club members.
• Build relationships with Beachaven customers and Wine Club members.
• Suggest and sell wine with up-sell opportunities.
• Execute direct sales to customers via phone as needed.
• Support the team to meet and exceed sales goals.
• Open/close duties; stock wines and retail products; proper display and pricing of items.
• Pour wines per tasting room guidelines and educate guests about offerings.
• Handle POS transactions and provide excellent customer service.
• Be available for special events and holidays.
• Clean tasting room, bathrooms, and glassware; prep for events.
• Recognize signs a guest should not be served and address appropriately.
• Maintain professional appearance at all times.

Conhecimentos

Customer service

Sales

Communication

Cash handling

Math skills

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Beachaven Vineyards & Winery in Clarksville, TN is seeking a Part-time Tasting Room Associate to provide an exceptional guest experience through wine knowledge, friendly service, and a sales-driven approach. The role involves guided tastings at the main winery and serving flights at the downtown location, with responsibilities including upselling, Wine Club signups, and daily retail operations.

The position requires weekend availability, the ability to lift 40 lbs, and a Tennessee ABC license or