Wine & Spirits Specialist - Customer Service Pro

Hy-Vee; Waterloo (IA); On-site; USD 21,000 - 23,000; Full time

Job summary

Hy-Vee in Waterloo, IA is seeking a Wine & Spirits Clerk to provide prompt, friendly customer service and educate shoppers on products. You will help locate items, restock shelves, and maintain a clean, organized department.

The ideal candidate has retail experience, a customer-first attitude, and good communication skills. This role is performed on-site in a fast-paced environment and requires adherence to store policies and liquor regulations.

Qualifications

• No formal education required.
• Six months to one year retail experience preferred.
• Ability to learn products quickly.

Responsibilities

• Provide prompt, friendly customer service in-store.
• Educate customers about wine and spirits products.
• Rotates, faces, and replenishes merchandise in the department.
• Assist customers by guiding to products and loading heavy items.
• Maintain cleanliness and organization of the wine & spirits area.

Skills

Customer service

Teamwork

Professionalism

Merchandising

Stocking

Tools

POS system

Cash handling

Job description

Hy-Vee in Waterloo, IA is seeking a Wine & Spirits Clerk to provide prompt, friendly customer service and educate shoppers on products. You will help locate items, restock shelves, and maintain a clean, organized department.

The ideal candidate has retail experience, a customer-first attitude, and good communication skills. This role is performed on-site in a fast-paced environment and requires adherence to store policies and liquor regulations.