Wine & Spirits Sales Specialist

Hy-Vee; Carroll (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Carroll, IA, is seeking a Wine & Spirits Clerk to deliver prompt service and educate customers about products in the Wine & Spirits department. You’ll greet shoppers, assist with product selection, maintain displays, and help ensure compliance with tobacco and liquor regulations.

The role emphasizes friendly communication, teamwork, and consistent high-quality store standards. This position requires 18+ and adherence to pre-employment screens and safety guidelines.

Qualifications

• No formal education requirement.
• Over six months up to one year of similar or related work experience.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing items, loading or unloading heavy items, taking notes of customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Educates customers about products.
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
• Checks in product, puts product away, and may review invoices.
• Maintains displays in the department and throughout the store.
• Understands and follows local, state, and company policies on sales of tobacco and liquor.
• Removes trash and maintains sanitation in the work area.
• Maintains personal hygiene and dress according to guidelines.
• Follows company policies and store guidelines.
• Reports to work on schedule.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

No education requirement

Job description

Hy-Vee in Carroll, IA, is seeking a Wine & Spirits Clerk to deliver prompt service and educate customers about products in the Wine & Spirits department. You’ll greet shoppers, assist with product selection, maintain displays, and help ensure compliance with tobacco and liquor regulations.

The role emphasizes friendly communication, teamwork, and consistent high-quality store standards. This position requires 18+ and adherence to pre-employment screens and safety guidelines.