Wine & Spirits Customer Experience Specialist

Hy-Vee, Inc.; Saint Joseph (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. in Saint Joseph, MO is hiring for a Wine & Spirits Clerk. The role provides prompt, friendly customer service and educates customers about products in the Wine & Spirits department. Teamwork and attentiveness to store standards are essential as you rotate, face, and replenish merchandise and assist customers with inquiries.

The position involves ensuring policy compliance, supporting store operations, and delivering a positive shopping experience in a fast-paced environment.

Qualifications

• Customer service experience or aptitude.
• Ability to work with customers and coworkers in a fast-paced retail setting.
• Knowledge of wines and spirits is helpful but not required.

Responsibilities

• Provide prompt, friendly customer service in the Wine & Spirits department.
• Educate customers about products and promotions.
• Rotate, face, and replenish merchandise; maintain high quality standards.
• Assist customers by locating products and handling inquiries.
• Answer phone calls and provide helpful service.
• Follow liquor and tobacco sales policies and store guidelines.

Skills

Customer service

Teamwork

Product knowledge

Communication

Education

No education requirement

Job description

Hy-Vee, Inc. in Saint Joseph, MO is hiring for a Wine & Spirits Clerk. The role provides prompt, friendly customer service and educates customers about products in the Wine & Spirits department. Teamwork and attentiveness to store standards are essential as you rotate, face, and replenish merchandise and assist customers with inquiries.

The position involves ensuring policy compliance, supporting store operations, and delivering a positive shopping experience in a fast-paced environment.