Wine & Spirits Specialist

Hy-Vee Inc; Iowa; On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Inc. is seeking a Wine & Spirits team member to deliver courteous customer service in the Wine & Spirits department. You will educate customers, restock, and maintain displays while adhering to liquor regulations and store policies. This role emphasizes teamwork, reliability, and a welcoming store presence.

Responsibilities include assisting customers, stocking products, and ensuring accurate checkout while maintaining cleanliness and compliance with safety standards.

Qualifications

• No formal education required; 6 months to 1 year in similar work.
• Ability to follow written and verbal instructions and work in a team.
• Capable of basic arithmetic and counting; accurate recording of figures.

Responsibilities

• Provide prompt, friendly customer service in the Wine & Spirits department.
• Smiles, greets customers, learns names and addresses them by name when possible.
• Assist customers by guiding to products, securing out-of-reach items, loading heavy items, and handling requests.
• Educate customers about products and maintain department displays.
• Rotate, face, and replenish merchandise; follow sanitation and safety policies.
• Maintain compliance with tobacco and liquor regulations and report to work on time.

Skills

Customer service

Follow instructions

Mathematical ability

Written/verbal communication

Tools

Cash register

Pallet jack

Box cutter

Telephone

Two wheeler

Job description

Hy-Vee Inc. is seeking a Wine & Spirits team member to deliver courteous customer service in the Wine & Spirits department. You will educate customers, restock, and maintain displays while adhering to liquor regulations and store policies. This role emphasizes teamwork, reliability, and a welcoming store presence.

Responsibilities include assisting customers, stocking products, and ensuring accurate checkout while maintaining cleanliness and compliance with safety standards.