Wine & Spirits Specialist

Hy-Vee, Inc.; Independence (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Wine & Spirits Clerk to provide friendly customer service, educate customers about wine and spirits, and maintain merchandise quality and department displays.

The role emphasizes adherence to policies on tobacco and liquor sales and maintaining a clean, organized workspace. The Clerk will greet customers, learn their preferences, stock shelves, and collaborate with store staff to ensure a positive shopping experience.

Qualifications

• No formal education requirement noted.
• Experience: Over six months up to one year in similar or related work.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Educates customers about products and replenishes merchandise ensuring high quality standards.
• Maintains displays in the department and throughout the store.
• Understands and follows local, state, and company policies on sales of tobacco and liquor.
• Maintains personal hygiene and dress per company guidelines.
• Reports to work on time and as scheduled.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee, Inc. is seeking a Wine & Spirits Clerk to provide friendly customer service, educate customers about wine and spirits, and maintain merchandise quality and department displays.

The role emphasizes adherence to policies on tobacco and liquor sales and maintaining a clean, organized workspace. The Clerk will greet customers, learn their preferences, stock shelves, and collaborate with store staff to ensure a positive shopping experience.