Wine & Spirits Sales & Service Specialist

Total-Wine-; Dallas (TX); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Store Discounts

Health Insurance

401(k)

HSA / FSA

Pre-tax commuter benefits

Disability & Life Insurance

Parental Leave

Pet Insurance

Tuition Assistance

Career Development & Training

Job summary

Total Wine & More in Dallas, TX is seeking a Service Team Member to provide outstanding customer service and drive sales by helping customers select products. You will stock and display merchandise, manage signage, and support curbside pickup and delivery when assigned.

The role emphasizes safety, compliance with alcohol laws, and teamwork within the store. Ideal candidates have a high school diploma or equivalent, 1–3 years in retail, and familiarity with POS systems.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Deliver excellent service and drive sales by engaging customers and advising on products.
• Maximize product inventory, stock merchandise, build displays and end caps, and place signage.
• Support curbside pickup and delivery services and assist with in-store operations.
• Maintain safety and cleanliness, adhere to alcohol sale laws, and assist with cross-functional duties.

Skills

Customer service

Sales skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Dallas, TX is seeking a Service Team Member to provide outstanding customer service and drive sales by helping customers select products. You will stock and display merchandise, manage signage, and support curbside pickup and delivery when assigned.

The role emphasizes safety, compliance with alcohol laws, and teamwork within the store. Ideal candidates have a high school diploma or equivalent, 1–3 years in retail, and familiarity with POS systems.