Wine & Spirits Concierge

Hy-Vee; Council Bluffs (IA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Council Bluffs, IA is seeking a Wine & Spirits Clerk to deliver prompt, friendly service, educate customers on products, and maintain attractive displays in the Wine & Spirits department. You will rotate stock, assist with product suggestions, and help ensure compliance with liquor and tobacco policies while working in a fast-paced store environment.

This role emphasizes teamwork, customer focus, and a professional demeanor as you support store operations and contribute to a positive

Qualifications

• No formal education requirement.
• Over six months up to one year of similar or related work experience.

Responsibilities

• Provides prompt, efficient and friendly customer service in the wine and spirits area.
• Educates customers about products within the Wine & Spirits department.
• Rotates, faces, and replenishes merchandise and maintains high quality standards.
• Assists customers by escorting to products, restocking, and noting customer requests.
• Maintains displays and follows store policies on tobacco and liquor sales.
• Handles phone inquiries and collaborates with teammates to ensure customer satisfaction.

Skills

Customer service

Teamwork

Professionalism

Customer focused

Growth mindset

Tools

Cash register

Pallet jack

Box cutter

Two wheeler

Job description

Hy-Vee in Council Bluffs, IA is seeking a Wine & Spirits Clerk to deliver prompt, friendly service, educate customers on products, and maintain attractive displays in the Wine & Spirits department. You will rotate stock, assist with product suggestions, and help ensure compliance with liquor and tobacco policies while working in a fast-paced store environment.

This role emphasizes teamwork, customer focus, and a professional demeanor as you support store operations and contribute to a positive