Wine & Spirits Clerk

Festival Foods; Kimberly (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in the grocery sector is looking for a Wine and Spirits Clerk/Cashier to join their team. This part-time position involves assisting guests with product selections, maintaining inventory, and ensuring a clean and organized department. With a focus on exceptional customer service, you will play a key role in enhancing the shopping experience. Enjoy benefits like a generous employee discount, weekly pay, and opportunities for growth within a supportive and inclusive environment. If you are passionate about providing outstanding service and have a keen interest in wine and spirits, this role is perfect for you.

Benefits

15% off grocery purchases

Weekly pay

Vision and dental coverage options

Paid parental leave

Fitness reimbursement

401(k) with company match

Qualifications

• Must be at least 21 years old to sample products.
• Ability to recognize safety hazards and respond appropriately.

Responsibilities

• Assist the Wine and Spirits department to ensure policies are followed.
• Provide excellent customer service and assist guests in finding products.
• Process transactions at the cash register.

Skills

Effective communication skills

Customer service skills

Knowledge of safety procedures

Job description

Location: Kimberly

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.

At Festival, people are our top priority. You’ll see it in our daily interactions, how we treat our guests, and in our extensive associate benefits and programs.

Job Summary

Job Title: Wine and Spirits Clerk/Cashier

Reports To: Wine and Spirits Department Manager

Assist the Wine and Spirits department by working closely with all associates to ensure policies are followed, goals are met, and associates' needs are addressed. Provide expertise on wine and spirits products, from pairings to local craft beers, guiding guests to the perfect selections.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet department standards in the Wine and Spirits section.
• Monitor sales floor and stock conditions; address issues promptly.
• Maintain inventory levels and ensure accurate pricing.
• Collaborate with vendors and team members to exceed guest expectations.
• Provide excellent customer service and assist guests in finding products.
• Handle special requests and take orders.
• Use proper phone etiquette when answering calls.
• Resolve guest concerns effectively.
• Process transactions at the cash register.
• Keep the department clean and organized.
• Ensure quality standards and quantity expectations are met by 10 am and 5 pm.
• Perform other duties as assigned.
• Maintain regular and punctual attendance.

Qualifications

• Must be at least 21 years old to sample products.
• Effective communication and customer service skills.
• Knowledge of safety procedures and equipment.
• Ability to recognize safety hazards and respond appropriately.

Physical Demands and Work Environment

• Ability to stand for long periods, walk, and perform physical tasks.
• Manual dexterity and coordination to operate equipment.
• Lift up to 50 pounds occasionally.
• Work may involve exposure to extreme temperatures.

Work Schedule

Includes mornings, afternoons, evenings, weekends, and holidays, based on availability.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: 15% off grocery purchases for you and your household.
• Weekly & Premium Pay: Weekly pay, with a $1 premium on Sundays and holidays for part-time associates, and time and a half for full-time associates on Sundays/holidays.
• Two-Week Advanced Scheduling: Schedules provided two weeks in advance for better planning.
• Insurance: Vision and dental coverage options for part-time and full-time associates.
• Support Programs: Paid parental leave, fitness reimbursement, Employee Assistance Program, and LEAPCare Coaches.
• Retirement Plans: 401(k) with company match and an Employee Stock Ownership Plan, providing long-term savings and ownership opportunities.

Festival Foods is committed to an inclusive environment and equal employment opportunities for all.

Address

800 E. Maes Avenue, Kimberly, WI 54136