Wine & Spirits Clerk

Festival Foods; Kimberly (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Wine and Spirits Clerk/Cashier to join their team. This role is perfect for someone who enjoys engaging with customers and providing exceptional service. You'll assist guests in selecting the perfect wine and spirits for their occasions while ensuring compliance with company policies and maintaining inventory standards. With a strong focus on community and employee well-being, this position offers a supportive work environment and various benefits, including discounts and flexible scheduling. If you're passionate about customer service and enjoy a dynamic work atmosphere, this opportunity is for you.

Benefits

15% off grocery purchases

Weekly Pay

Vision & Dental Insurance

Paid Parental Leave

401(k) Plan

Employee Stock Ownership Plan (ESOP)

Qualifications

• Must be at least 21 years old to sample products.
• Ability to interact tactfully and effectively with customers.

Responsibilities

• Meet all department standards in the Wine and Spirits section.
• Provide excellent customer service and assist guests.

Skills

Customer Service

Communication Skills

Safety Awareness

Inventory Management

Education

High School Diploma

Tools

Forklift

Hand Jack

Baler

Pallet Jack

Job description

Location: Name

Kimberly

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer committed to giving back to our communities and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.

At Festival, people are our top priority. This is reflected in our daily interactions, how we treat our guests, and our extensive associate benefits and programs.

Job Summary

Job Title: Wine and Spirits Clerk/Cashier

Reports To: Wine and Spirits Department Manager

This role involves assisting the Wine and Spirits department by collaborating with all associates to ensure compliance with company policies, achievement of department goals, and meeting associates' needs. Associates in this department can personalize guest experiences by providing expertise on wine and spirits products for various occasions, guiding guests to suitable selections.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet all department standards in the Wine and Spirits section.
• Monitor sales floor and back stock conditions; take corrective actions as needed.
• Maintain appropriate inventory levels and ensure accurate pricing.
• Collaborate with vendors, the department manager, and associates to uphold standards and exceed guest expectations.
• Provide excellent customer service.
• Assist guests in locating items and handling special requests.
• Answer phone calls professionally and assist callers.
• Resolve guest concerns and issues with service or products.
• Process transactions at the cash register.
• Maintain cleanliness and organization of the department.
• Ensure quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
• Perform other duties as assigned.
• Maintain regular and punctual attendance, providing notice for absences.

QUALIFICATIONS

• Must be at least 21 years old to sample products.
• Ability to interact tactfully and effectively with customers.
• Good communication skills, both oral and written.
• Understanding of safety requirements and policies.
• Ability to recognize and react to safety hazards; trained in equipment and procedures such as hand jack, baler, forklift, pallet jack, and proper lifting techniques.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to stand for long periods, walk, bend, stoop, and kneel.
• Manual dexterity and coordination to operate equipment.
• Lift up to 50 pounds occasionally.
• Occasional exposure to extreme temperatures.

WORK SCHEDULE

Schedules may include mornings, afternoons, evenings, weekends, and holidays, based on availability.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Paid weekly; extra pay on Sundays and holidays.
• Two-Week Advanced Scheduling: Schedules provided two weeks in advance for better planning.
• Vision & Dental Insurance: Available for part-time and full-time associates.
• Support: Includes paid parental leave, fitness reimbursement, Employee Assistance Program, and LEAPCare Coaches.
• Save for Your Future: 401(k) and Employee Stock Ownership Plan (ESOP) to support retirement planning and share in company growth.

At Festival Foods, we are committed to an inclusive environment and equal employment opportunities for all. We aim to build a skilled, experienced, and service-oriented team, embracing diversity to better serve our guests and communities.

Address

800 E. Maes Avenue

City

Kimberly

State

WI

Postal Code

54136