Wine Retail Lead – Guest-Focused Wine Expert

Eataly; Houston (TX); Híbrido; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Descripción de la vacante

Eataly Houston is looking for a Wine Retail Lead for a new store opening. The role focuses on delivering exceptional guest service, educating guests about Italian wines, and stocking the wine shop with accuracy and care.

Reporting to the Wine Shop Manager, you will help manage inventory, assist with tastings, and handle scheduling while supporting a dynamic team in a fast-paced retail environment.

Formación

• 1 year of wine sale experience preferred
• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds

Responsabilidades

• Provides prompt, efficient and friendly guest service
• Educates guests about Italian wine and assists with wine tastings
• Receives and stocks wine and wine store merchandise
• Assists with wine store inventory, invoice review and requisitions
• Rotates, faces and replenishes merchandise and ensures highest quality standards
• Answers the telephone promptly and provides friendly, helpful service to customers who call
• Assists with scheduling and administrative duties
• Performs other duties as required or assigned

Conocimientos

Guest service

Wine knowledge

Basic math

Educación

High school graduate or equivalent

Descripción del empleo

Eataly Houston is looking for a Wine Retail Lead for a new store opening. The role focuses on delivering exceptional guest service, educating guests about Italian wines, and stocking the wine shop with accuracy and care.

Reporting to the Wine Shop Manager, you will help manage inventory, assist with tastings, and handle scheduling while supporting a dynamic team in a fast-paced retail environment.