Wine Retail Sales Associate

Amc-Theatre; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Dental insurance

Vision insurance

401 (k) retirement plan

Wine discounts

Job summary

Acker Merrall & Condit Co in New York is hiring a full-time Retail Sales Associate to help customers select wine and spirits, stock the store, and process sales and returns.

The role requires 1–3 years of wine sales experience, passion for wine, and strong communication. Sommelier or WSET preferred; MS Office helpful; ability to work nights, weekends, and holidays.

Benefits include paid time off, medical/dental/vision, 401(k), and wine discounts. Equal Opportunity Employer.

Qualifications

• 1–3 years wine sales experience required.
• Genuine appreciation and passion for wine & spirits.
• Sommelier experience or WSET preferred.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide exceptional customer service in-store or by phone.
• Ring up sales and arrange delivery or pickup as needed.
• Build rapport through conversation and honest recommendations.
• Assist in special events and in-store tastings.
• Support managers and team members.
• Set up merchandise displays on the sales floor.
• Write wine and spirits descriptions and shelf talkers.
• Invite customers to join wine club.
• Other related duties as assigned.

Skills

Wine sales experience

Customer service oriented

Strong communication

Team player

Ability to work nights weekends

Education

Sommelier experience preferred

WSET preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description

Acker, the oldest and most respected wine shop in America is hiring for full-time Retail Sales Associate, or Wine Sales Associate. This role helps customers select wine and/or spirits in the Acker store. The duties also include ensuring the store is appropriately stocked with merchandise, performing transactions like sales and returns and maintaining personal knowledge on wine industry trends.

Duties and Responsibilities

• Provide exceptional customer service to customers when they walk through the door or over the phone.
• Ring up sales and arranging for delivery or pick-up of the customer’s order if needed.
• Build rapport through conversation and honest recommendations.
• Assist in special events and in-store tastings.
• Support Fine and Rare and Business Development managers and team members.
• Assist in setting up merchandise displays on the sales floor.
• Write wine and spirits descriptions and shelf talkers.
• Invite customers to join wine club.
• Other related duties as assigned from time to time.

Requirements

• 1 – 3 years of experience in wine sales experience required.
• Genuine appreciation of and passion for the Wine & Spirits industry.
• Sommelier experience preferred. WSET preferred
• Experience with Microsoft based application, including Word, Excel, Outlook.
• Customer Service focused with the ability to respond to common inquiries or complaints from customers.
• High-energy, team player with excellent communication skills.
• Excellent written and verbal communication skills.
• Ability to work nights, weekends and holidays.

Physical Requirements:

• Must be able to stand for long periods of time.
• Regularly lifts and moves cases of wine and spirits, up to fifty (50) pounds.

About Acker

Established in 1820, Acker is America’s oldest and most respected wine merchant—and the world’s leading fine wine auction house. Now in its third century, Acker stands as the global destination for collectors, enthusiasts, and investors seeking the finest wines and spirits, with an unparalleled reputation for integrity, expertise, and exceptional service.

Benefits

• Paid vacation, sick time, and company holidays
• Medical, dental, and vision insurance
• 401 (k) retirement plan
• Wine discounts & More

Acker Merrall & Condit Co and its subsidiaries are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodation for disability are provided to applicants and employees in accordance with applicable law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$22.00 to $25.00 per hour DOE