Wine Operations Associate (Wine Society, DTC)

The Wonderful Company LLC; San Luis Obispo (CA); Hybrid; USD 23,866 - 33,992; Full time

Benefits offered by this job

401k with match eligibility

Medical coverage

Wellness programs

Career advancement opportunities

Job summary

A prominent wine company seeks a Wine Operations Associate to support its Direct-to-Consumer business, managing inventory, coordinating order fulfillment, and generating reports. The ideal candidate will have 2+ years in logistics or inventory management and strong Excel skills, contributing to a fast-paced environment focused on customer experience. The role offers a hybrid work schedule in San Luis Obispo, CA.

Qualifications

• 2+ years of experience in logistics, shipping, inventory management, or DTC operations.
• Strong Excel skills and comfort working with data: forecasting, pivot tables.
• Experience with DTC systems preferred.

Responsibilities

• Track and manage daily inventory and product releases.
• Generate and distribute sales, inventory, and compliance reports.
• Assist with customer resolution efforts for declined payments.

Skills

Logistics

Inventory Management

Data Analysis

Attention to Detail

Collaboration

Education

Associate's degree

Bachelor's degree

Tools

Excel

ShipCompliant

Commerce7

Wine Pulse

Job description

Wine Operations Associate (Wine Society, DTC)|Lewis Cellars# Wine Operations Associate (Wine Society, DTC)Lewis Cellars | San Luis Obispo, CA | Hospitality/Food Service | Associate | Full-time | Job ID: REF6435GShare* Email## Company DescriptionWonderful Wines, the premium wine division of The Wonderful Company, brings together three iconic wineries — JUSTIN Vineyards & Winery, Landmark Vineyards, and Lewis Cellars — each known for crafting world-class wines and unforgettable experiences. As part of The Wonderful Company, recognized by *Fortune* as a Top 100 Company to Work For and *PEOPLE*’s #1 Company That Cares, we are committed to excellence, innovation, and making a positive impact on our people and our planet.The Wine Society Operations Associate plays a key role in the success of our Direct-to-Consumer (DTC) business — supporting wine club programs, eCommerce operations, and promotional campaigns across all three wineries. This role ensures seamless day-to-day operations by managing inventory, coordinating order fulfillment, and maintaining compliance with state and federal shipping regulations. You’ll also generate and analyze sales and operational reports, helping drive efficiency and inform business decisions. If you thrive in a fast-paced, detail-oriented environment and enjoy connecting logistics, data, and customer experience — this is the perfect opportunity to grow your career in the wine industry.***This position will be based at our Paso Robles, CA location. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.***## Job Description**Inventory & Fulfillment*** Track and manage daily inventory, product releases, and internal transfers across multiple winery locations.* Coordinate wine club shipments, pickup weeks, and specialty kits.* Process backorders, SKU updates, and maintain accurate product data.**Sales Forecasting & Promotions*** Forecast inventory needs for wine club shipments and DTC promotions (e.g., Black Friday, OND).* Analyze performance of seasonal offers and customer customization trends.* Support inventory planning in partnership with logistics and marketing teams.**Reporting & Analytics*** Generate and distribute sales, inventory, and compliance reports.* Maintain tracking dashboards and performance metrics (e.g., open orders, credit card declines).* Provide data insights to improve DTC operations and customer experience.**Customer & Club Support*** Assist with club batch building, customization setup, and order verification.* Support customer resolution efforts for declined payments or shipping exceptions.**Process & Compliance*** Maintain and improve SOPs related to shipping, fulfillment, and packaging.* Partner with Compliance to ensure all licenses and regulations are current and accurate.## Qualifications* 2+ years of experience in logistics, shipping, inventory management, or DTC operations (wine or beverage industry a plus).* Associate’s degree required; Bachelor’s degree preferred.* Strong Excel skills and comfort working with data (forecasting, pivot tables, reporting).* Experience with DTC systems such as ShipCompliant, Commerce7, or Wine Pulse preferred.* Excellent attention to detail, organizational skills, and ability to manage multiple priorities.* Collaborative communicator who enjoys working cross-functionally in a fast-paced environment.Pay Rate: $21.00/hour. Final compensation will be dependent upon skills and experience.As part of The Wonderful Wines portfolio—alongside JUSTIN Vineyards & Winery and Landmark Vineyards—Lewis Cellars is a luxury Napa Valley winery specializing in bold, opulent reds and seductive Chardonnays. The winery emphasizes the importance of the journey from grape to glass, crafting world-class wines that are unmistakably Lewis. Offering more than 30 years of excellence, Lewis Cellars captures the attention of in-the-know wine connoisseurs, having been named Wine Spectator’s Wine of the Year in 2016 for its Cabernet Sauvignon. Discover Lewis at its new Napa Valley estate, opening soon in the historic Stags Leap District on the Silverado Trail, offering sweeping views and a singular, lavish tasting experience. Lewis wines can also be found at LewisCellars.com or through select retailers, fine wine shops, and restaurants. Lewis Insiders are the first to receive access and updates about the latest releases and estate events. To learn more or become an Insider, visit LewisCellars.com, LewisInsiders.com or explore our Corporate Social Responsibility work at csr.wonderful.com/.The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.EEO is the law -* **Career Advancement Opportunities:** Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.* **Focused Learning and Development:** Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.* **Empowering Mentorship Program:** Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.* **Continuous Improvement Training:** Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.* **Building a Healthy Society:**To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit .* **Giving Back to the Community:** Make a difference with , allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.- **Thriving Wellness Community:** Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: * 24/7 online physician consultations * virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videosIf you feel like you are a great fit for: Wine Operations Associate (Wine Society, DTC)Share This Job* Email